GENERAL STATEMENT OF DUTIES: This position works with traditional and adult undergraduate students. The position provides culturally competent advising to Augsburg's diverse undergraduate students, with a full range of support including orientation, academic program planning, course selection, and registration. The position works to monitor student progress and suggests and connects students with appropriate student support team members when students encounter academic difficulties, working holistically with students on issues of the hidden curriculum and navigating university systems. The person will coordinate with other University departments regarding programs that support student progress. The advisor also works with the student information system and various data files and sources, and prepares a wide variety of reports using multiple data sources. In addition the advisor keeps abreast of university policies and procedures, and rules and regulations to assist students in meeting academic requirements.
Provides advising for undergraduate students, prospective students, and transfer students, including but not limited to: assisting students on academic, career and personal issues; identifying the educational and career options appropriate for each student and assisting with the analysis of each option, including possible outcomes and their implications.
Assists students and faculty advisors with registration and scheduling issues, drop/add, change of registration and registration holds, and general advising questions.
Provides guidance in course selection in keeping with the student's interests, goals and abilities.
Provides coordination and support to ensure student progress toward degree completion and graduation.
Supports the implementation and management of technology tools that support enhanced academic advising and student success strategies.
Keep abreast of higher education policies, procedures, rules, and regulations to assist students in meeting academic requirements.
Responds to inquiries, investigates, and resolves problems related to course registration, course selection and scheduling, academic success.
Interprets and explains college and university policies and procedures to parents and prospective students as well as to current students and faculty.
In conjunction with the University and the Director of Academic Advising, coordinates the Department's participation in a variety of special admissions and advising events.
ADDITIONAL EXAMPLES OF WORK PERFORMED:
Academic Advising office is part of the Gage Center for Student Success. Also included in the Gage Center are Trio/SSS, CLASS & ACCESS, and Academic Skills. These offices are independent of each other but work in tandem to provide Gage Center coverage. Academic Advising staff may be required to provide staffing coverage in the Gage Center.
Academic Advising staff works as a team to provide services to students, faculty, and staff. When staff members are out of the office or away from their desk, the team members share responsibility for their colleague's workload. This includes but is not limited to front desk coverage, responding to e-mails and phone calls, and administering assessment tests.
Collaborate with faculty and staff from various departments in: committee work, staff meetings and consultation with individual academic departments and support services (Trio-SSS, CLASS, Counseling, Student Support Directors, Athletics, Center for Service Work and Learning, Residence Life, Information Technology, etc.
Initiate and maintain connections with professional associations and colleagues, including: Minnesota Private College Advising Network and National Academic Advising Association.
Special projects as assigned.
All other duties as apparent or assigned by supervisor(s).
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
Typical work environment is an office. All advisors share office space. To insure student confidentiality, Gage Center conference rooms are utilized when office partners have concurrent appointments.
Working at a desk for long periods of time.
Regular computer keyboard, mouse and monitor use. Repetitive arm, hand, and finger motions.
Driving/travel: must be able to drive a vehicle for business and maintain a current driver's license.
Long or irregular hours including evening hours weekly, weekend hours monthly.
Travel nationally one time per year, regionally 3 times per year.
Periods of intense work environment throughout the academic year.
Bachelor's Degree in Counseling, Psychology, University Administration or other closely related field required.
At least three (3) years relevant work experience required.
Knowledge of counseling theories and student development required.
Knowledge of NACDA best practices required.
Demonstrated ability to work cross-culturally with students, faculty, and staff.
Ability to communicate effectively orally and in writing.
Ability to work effectively and collaboratively in a diverse work environment.
Ability to be attentive to details, be accurate, be precise.
Ability to lead/teach; work in a team environment; and work independently with little supervision.
Ability to reason/analyze; maintain confidentiality; and demonstrate patience, understanding.
Ability to show initiative; organize workflow; manage multiple projects; and handle frequent interruptions.
Among the distinctive features of the university are its deep dedication to civic and community engagement, robust undergraduate research programs, and a strong belief in the integration of liberal arts and professional studies across all programs. The University's commitments to our urban context and the world beyond it are enhanced through the work of four signature centers: the Christensen Center for Vocation, the Center for Global Education and Experience, the Sabo Center for Democracy and Citizenship, and the Strommen Center for Meaningful Work.
For more than a decade, Augsburg's commitment to intentional diversity has been reflected in the student body as Black, Indigenous and other students of color have to comprise more than 70% of the student body. The emerging interdisciplinary Department of Critical Race and Ethnicity Studies builds on this foundation to further diversify our academic curriculum and co-curricular programs. We do this work out of historical and contemporary obligations rooted in our ethical and intellectual commitments to prepare our diverse student body for a cosmopolitan world.
Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class. Successful candidates will have demonstrated abilities working in an academic community committed to intentional diversity. Candidates are thus encouraged to highlight skills and experiences that demonstrate these competencies. Women and persons of color are encouraged to apply.
Applicants MUST submit the following documents:
Professional references will be requested at a later date.
Augsburg University offers more than 50 undergraduate majors and nine graduate degrees to more than 3,500 students of diverse backgrounds. The student-faculty ratio is 13:1 and is characterized by strong teaching in small classes.
The University's Mission
Augsburg University educates students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.
Located in the heart of the Twin Cities, Augsburg’s main campus surrounds Murphy Square, the oldest park in Minneapolis. The University of Minnesota West Bank campus and the University of Minnesota Fairview Medical Center are across the street from Augsburg, with the Mississippi River and the Seven Corners theatre district just a few blocks away.
The 23-acre campus consists of a mix of historic and newer buildings that reflect the contemporary needs of the academic pr...ograms. Augsburg’s newest signature academic building, the Hagfors Center for Science, Business, and Religion, opened for classes January 8, 2018. In addition to its Minneapolis campus, Augsburg has a location in Rochester, Minnesota, and maintains international sites and staff in Mexico, Nicaragua, and Namibia.