Utica College, a small comprehensive college in Upstate New York, is seeking two Success Coaches positions for the Center for Student Success to be responsible for initiating proactive interventions with all main campus undergraduate students. These positions will assist in increasing graduation rates and retention while decreasing the time to degree for Utica College students.
Each Success Coach will oversee a caseload of approximately 300 – 400 students and will meet with each student at least once each semester specifically to create a course schedule. It is expected that students will also meet with their Success Coach several other times pertaining to other issues (transition, academic, etc.). In addition, all Success Coaches will serve as an instructor for a UCC 101- First Year Seminar.
Success Coaches will be assigned based on academic school within the College and will be integrated into the school/major areas of responsibility by attending school-sponsored events and through various interactions and partnerships with faculty.
In deciding whether to apply for a position at Utica College, candidates are strongly encouraged to consider the UC mission and culture to help determine their potential success at http://www.utica.edu/instadvance/marketingcomm/about/. Our Mission and Values Statement includes a commitment to fostering diversity in background, perspective, and experience within an environment that is dedicated to the freedom of expression and the open sharing of ideas. At UC, diversity means that we are a community that represents a range of human experience and makes conscious choices to appreciate, respect, and learn from each other. Utica College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society.
Primary responsibilities include:
Outreach to students: • Completes ongoing assessments of all students in areas of academic/transition needs. • Generates referrals to appropriate areas of College as needed. • Serves an instructor for UCC101- First Year Seminar • Becomes familiar with academic requirements and resources of Utica College. • Develops/utilizes tracking and reporting systems for students and trends in success-related issues. • Serves as an Academic Mentor for students in Pioneer Scholars and the Student Academic Success Program • Assists students with basic academic coaching needs such as time management, organization, study skills, and test taking strategies • Responds and manages all student academic alerts and concerns.
Information/Communication/Tracking: • Works to ensure students are on track for the Four Year Guarantee; this includes keeping up to date records, notes, and coordinating communication between the student Faculty Advisor and Success Coach. • Updates student case notes in EAB Navigate in a timely manner. • Attends weekly meetings with the Center for Student Success. • Attends Division of Student Affairs and Enrollment Management all-staff meetings as required. • Attends school or department meetings as necessary to keep up-to-date on academic programs; alumni relations; faculty research; and to ensure faculty and student interaction • Ensures that faculty advisor is appraised of all feedback regarding academic progress • Serves as first point of contact for students for all student success related matters • Ensures that students who have the credits to graduate have completed all forms pertaining to graduation • Coordinates with Financial Aid Counselors to ensure billing, TAP requirements (including ETA) are all being followed and moving the student toward successful on-time completion.
Programming: • Assists with programming, presentations and events. • Takes an active role in the development of the department’s strategic and operational plans as required by department leadership. • Works closely with the department supervisor to develop and implement operational goals that support departmental success.
• Bachelor’s degree is required. Master’s preferred. • Prior experience working with college students in a residential setting and college programming experience is preferred. • Experience dealing with undergraduate students in a peer-to-peer counseling & coaching setting and a professional interest in working with students in a student services and support capacity.
To apply, submit a cover letter, resume, and a diversity statement. All positions at Utica College support the College’s mission and values in part by being active members of an inclusive environment. Please describe in your diversity statement how you would see yourself incorporating this into this role.
In line with the College’s Affirmative Action Policy, there is no requirement or expectation that a candidate disclose their identity or membership in any protected class or group, either in the diversity statement or in other application documents submitted to the search committee. For additional information on what to provide in your diversity statement please reference the diversity statement guide at the following link: https://www.utica.edu/hr/media/Diversity_Statement_Guide.pdf
Active consideration of candidates will begin immediately and continue until the position is filled. References will be checked for candidates invited to campus.
Utica College is an affirmative action, equal opportunity employer. We encourage applications from under-represented groups as well as individuals who have experience with diverse populations.
About Utica College
Founded in 1946, Utica College is a private comprehensive institution distinguished for its integration of liberal and professional study. Our dedicated faculty and staff have built a tradition of excellence in teaching and learning with particular emphasis on providing individual attention to students. The College enrolls approximately 3,700 students – approximately 2,700 undergraduates and 1,000 graduate students. A city of approximately 60,000, Utica is located at the foothills of the Adirondack Mountains in the Mohawk Valley region of upstate New York. The area offers easy access to a broad variety of cultural attractions, including the historic Stanley Performing Arts Center and renowned Munson Williams Proctor Arts Institute, as well as four-season recreation.