Business Title: Student Services Coordinator/Advisor 2
Employee Type: Admin. Professional (+) (Fixed Term)
Job Family: Administrative Professional - Not OT Eligible
Cougs Rise, a student success initiative of the Office of Academic Engagement (OAE), is seeking a Student Services Coordinator/Advisor 2 to join our team. OAE develops and implements initiatives that support access, achievement, and affordability for undergraduates, enabling them to engage in the highly impactful academic experiences of WSU. Cougs Rise works specifically with low-income and first-generation students transitioning to college, delivering programming, advising, and mentoring that builds a supportive community and long-term success. The coordinator will be an integral member of the team, working alongside the Director to develop and implement academic year and summer programming, supervising student mentors, and functioning as a liaison with WSU departments and external constituents.
Summary of Duties:
This position is responsible for effective student services and implementation of a student success initiative focused on supporting the college transition and retention of low-income and first generation students from across the state. Working alongside the Director to provide expertise and support, major responsibilities include implementing systems and methods for student programs and services (including an academic year and summer residential program); advising and counseling of students; preparing guidelines, procedures and updates; developing and participating in student activities; functioning as a liaison with internal and external constituents; monitoring and evaluating student services and operational effectiveness, and effecting changes required for improvement. The Student Service Coordinator/Advisor 2 is charged with carrying out the mission and strategic plan of the organization through effective and efficient coordination of operations, the development of opportunities, stakeholder relations, and strategic initiatives. Individuals who are first-generation college students/graduates or from low-income backgrounds are encouraged to apply.
Positions require a Bachelor's degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a yearforyear basis.
Demonstrated experience working successfully with students, faculty, staff, administrators, and the public.
Demonstrated experience in programming and student service.
Broad knowledge of and work experience with student transition issues and retention related to the target population.
Demonstrated computer skills including working knowledge of Microsoft Office.
Ability, and willingness, to work some weekends and evenings.
Experience with programs serving low-income students
Experience providing residential programming.
Ability to deal effectively with stressful situations, resolve conflict, and problem solve.
Demonstrated ability to work effectively and positively in a highly collaborative environment.
Well-developed written, verbal, organizational, time management, and interpersonal skills.
Strong interpersonal skills and demonstrated experience working with individuals from diverse cultural and economic backgrounds.
Office of the Provost and Executive Vice President
This recruitment has been reposted. Screening of applications has begun and will remain ongoing until a successful applicant has been identified.
This position has been designated by the department to require a background check.
Applicants must attach the following documents to their online application: 1) resume 2) a cover letter and 3) contact information for professional references. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus.
U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with i...ts Community Engagement Classification.
WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.