The Office of Enrollment Management serves Indiana University Bloomington by recruiting, enrolling, and serving the undergraduate population. We are deeply committed to transforming students' lives through access, engagement, and success while becoming the most innovative, strategic, and visionary enrollment management team in the nation. With a strong focus on diversity and excellent service, OEM works with campus partners to make IU Bloomington the best university possible.
The Office of Admissions is the front-facing department to the public for undergraduate recruitment for the Indiana University Bloomington campus. The Office of Admissions is responsible for recruiting the freshman class each year, counseling prospective students and their families about the admissions process, providing accurate information to the public about our recruiting requirements and standards, and marketing Indiana University Bloomington.
Provides highest level of operational leadership and coordination of assigned staff members to define admissions and recruitment methodologies and standards; provides direction and guidance on high priority admissions and recruitment projects/initiatives.
Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multiphase admissions and recruitment initiatives.
Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
Manages high level assignments and allocation of admissions and recruitment resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale admissions and recruitment projects with a wide audiences in support of academic initiatives.
Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
Researches and stays up-to-date on new industry admissions and recruitment standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs.
Works collaboratively with other admissions and recruitment leaders across departments in recommending standards, best practices, and related policies/procedures.
Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to admissions and recruitment.
Specific department responsibilities:
Responsible for the planning, leadership, and oversight of the campus initiatives to identify, recruit, evaluate and enroll undergraduate students who have been marginalized and/or underrepresented in higher education, including first-generation college students, low-income students, students of color, LGTBQ+ students, transfer and non-traditional age students, and military and veteran students.
Provides leadership for IU Bloomington's external partnerships with the College Advising Corps (CAC) and Matriculate college advising, and the promotion of IUB's robust precollege programming and development of new precollege opportunities centered on the college admissions process.
Directs the recruitment initiatives and strategies for the Office of Admissions and Bloomington Campus as it relates to diversity recruitment and outreach and the promotion and development of precollege programs while working closely with numerous campus partners including the Office of the Vice President for Diversity, Equity, and Multicultural Affairs (OVPDEMA), the academic schools and the College, the IU Alumni Association, and the IU Foundation as it pertains to diversity recruitment and outreach.
Establishes and fosters productive relationships and partnerships with counselors/advisors, community-based organizations (CBOs), community colleges, families and students, and develop new relationships to increase underrepresented populations at IU. The Senior Associate Director provides leadership for IU Bloomington's external partnerships with the College Advising Corps (CAC) and Matriculate college advising and the promotion of IUB's robust precollege programming and development of new precollege opportunities centered on the college admissions process.
As a member of the admissions leadership team, participates in all aspects of departmental management and leadership while serving the mission and directives of Indiana University by consulting with campus academic and administrative units and independently exercise decision-making authority to achieve student recruitment, admissions, and enrollment objectives. In this role, the individual defines, organizes and plans complex recruitment campaigns and assure the quality, competitiveness and integration of these efforts are consistent with Bloomington Campus enrollment goals and initiatives.
Provides leadership to designing and implementing recruitment strategies for underrepresented populations.
Benchmarks any changes, events and emerging issues and determine how the recruitment focus will be modified.
Bachelor's degree in business, public policy, or a related field.
4 years in admissions, enrollment management, higher education student affairs, business, or a related field.
1 year of management experience in a relevant field.
5 years of experience in admissions, recruitment, marketing and/or related area.
Experience in higher education administration in an area related to enrollment services such as admissions, recruitment and/or marketing, alumni relations or development.
Combinations of related education and experience may be considered.
Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrated time management and priority setting skills.
Demonstrates a high commitment to quality.
Excellent organizational skills.
Excellent collaboration and team building skills.
Effectively coaches and delivers constructive feedback.
Instills commitment to organizational goals.
Demonstrates excellent judgment and decision making skills.
Effective conflict management skills.
Builds and manages effective teams.
Ability to inspire and develop staff.
Develops and delivers effective presentations.
Ability to represent the company with external constituents.
Commitment to working with people of diverse backgrounds.
Interprets federal, state, and institutional rules and regulations.
Knowledge of IU, state and federal guidelines pertaining to higher education and admission policies.
Demonstrated experience managing complex business processes and building consensus.
Knowledge of admission recruitment models, and the ability to effectively use data driven models for evaluation, planning, and financial effectiveness.
Familiarity with enrollment management software and/or databases.
Willingness to learn and adapt to new and changing technology in enrollment management and university advancement areas.
Ability to provide leadership in developing the work of others, work collaboratively toward common goals, use discretion and independent judgment and provide complex solutions.
Strong computer skills.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
This is a complex position which requires the individual to be professionally competent in admission best practices and the newest advances in higher education recruitment models. The person in this position must evaluate and determine the value of recruitment efforts developed by schools, departments, and diversity programs. This position must be highly sensitive and aware of these efforts and provide consistent and responsive coordination and leadership. An ability to reach multicultural audiences and manage and evaluate volunteers requires additional sensitivity and creativity.
This position must be familiar with the best practices and models being used to strategically attract and recruit incoming freshman in an ever changing, highly competitive environment. This position must also be familiar with best practices and models to strategically recruit underrepresented students and multicultural, diverse populations. As the dynamics of society and educational institutions change, parents and students have varying and evolving expectations of the benefits of higher education and how Indiana University might fit into those expectations.
This position requires exceptional mental and physical agility in order to balance the content and knowledge of the work as well as be prepared to present, consult, travel, and meet the public under a variety of settings individually and as a part of events. Position may include lifting and carrying a variety of materials typically weighing approximately 25 pounds. Mental focus and attention to detail are critical to the careful handling of confidential materials and operating under the stress of a high-volume situation. Position requires frequent dealings with difficult or upset individuals especially when admission may be denied to an individual or a member of that individual's family. Since extensive travel is required for this position, the ability to maintain energy and focus while navigating unfamiliar areas is also essential. Incumbent must possess valid U.S. driver's license and be able to drive during daylight and evening hours.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Beginning with the fall 2021 semester, all Indiana University students, faculty, and staff will be required to be fully vaccinated for COVID-19 as a condition of enrollment / employment.To learn more about this requirement, view ourCOVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.