Administers PME master's programs in student affairs activities, including orientation and onboarding programs for incoming students.
Acts as the primary point of contact for student curricular inquiries, managing course registration and responds to studentâ™s inquiries on curricular and course matters.
Assists faculty leads for master's education in thematic education areas to monitor the day-to-day administration of the academic program(s) and addresses student concerns as they develop.
Tracks student academic progress using university systems and processes (producing quarterly and annual reports).
Maintains the website(s) for assigned graduate program(s).
Partners with Dean of Students staff to track the outcomes and career trajectory of program alumni.
Performs administrative tasks such as contributing to graduate course catalogs edits, managing graduate course enrollments, collating, and analyzing master's student course evaluations, communicating course related policies and deadlines to faculty and students, etc.
Coordinates with Associate Dean of Students for Admissions and Recruitment and other members of the education team on recruitment and outreach strategies and communications.
Assists faculty program directors on academic policies and curriculum requirements, program admission decisions, and events.
Maintains records of faculty membership in assigned graduate program(s).
Manages special events for the graduate program(s), such as the annual admissions weekends, new student orientation, and annual cohort gatherings.
Monitors course registration and addresses registration issues (both at the student level and at the course level).
Manages and archives data related to course offerings, schedules, and enrollments.Â
Provides data analysis and reports upon request from senior administrators.
Develops positive and active working relationships with internal and external constituents at varying levels of leadership including but not limited to the Registrar, the Bursar, University and Divisional Deans' Offices, the College, the Physical Sciences Division, the Biological Sciences Divisions, and others to facilitate synergies across departments related to programming, resolution of student questions and concerns, and other matters of common interest.
Collaborates with other unit staff and other academic divisions in educating students on safety issues.
Liaises with program faculty, the PME Office of the Dean of Students, the Registrar's Office, and UChicago GRAD.
Recommends process improvements for programs that relate to critical student-life improvement, including emergency management, accommodations for students with disabilities, and/or the administration of health care services and programs for students.
Solves problems in areas such as academic and administrative policy, student enrollment, and budget development.
Assists with planning and implementing program marketing activities, including the development of publications and Web site.
Collaborates with internal and external professionals to create new programs and enhance existing ones. Assists with evaluating the program curriculum, policies, and procedures.
Performs other related work as needed.
Bachelor's degree with a minimum of three years of relevant administrative experience working with students and experience in a college or university, preferably in a research institution.
Advanced degree in higher education, physical sciences, or engineering and/or three years administrative experience in student affairs administration.
A minimum of three years of relevant experience working with students and experience in a college or university, preferably in a research institution.
Proven experience in identifying needs, proposing, and implementing solutions in administrative processes.
Ability to manage large amounts of data and to produce data analysis under tight deadlines.
Good judgment and capacity to balance competing goals.
Knowledge of the University of Chicago's admissions and aid procedures.
Familiarity with the academic research enterprise and higher education structures.
Ability to manage day-to-day duties with efficiency and coordinate multiple long-term projects effectively.
Technical Skills or Knowledge:
Excellent computer skills evidenced by proficiency in Outlook, Word, Excel, PowerPoint, Adobe Acrobat (including manage and analyze large data sets).
Ability to manage and analyze large data sets.
Excellent organizational skills, problem solving ability, and attention to detail.
Ability to resolve problems independently.
Ability to work independently and as part of a team. Experience demonstrating a high level of sensitivity and discretion when dealing with confidential situations.
Excellent written and oral communication skills to communicate effectively and cultivate positive working relationships with students, staff, faculty, various administrative offices at all levels in the University and the general public.
Excellent interpersonal skills including outstanding judgment, discretion, a strong ethical approach to decision-making and a demonstrated ability to resolve conflicts fairly and diplomatically, and ability to maintain confidentiality.
Demonstrated time-management, proactive approach to problem-solving, organization and coordination skills to handle multiple, concurrent tasks with deadlines.
Ability to work independently, take direction, and achieve consensus.
Ability to handle public contacts with courtesy, clarity, and diplomacy.
Ability to maintain calm and courteous demeanor and to work productively and efficiently despite heavy workload, competing priorities, constant interruptions, complex problems, and tight deadlines.
Familiarity with the academic research enterprise and the University of Chicago environment.
Occasional extended work hours and some weekend days.
Cover Letter (required)
Reference Contact List (3) (preferred)
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR11486
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