This position is responsible for the care and support of the 80-150 volunteers necessary to carry out the work of advocacy and education by recruiting, supervising, maintaining on-going communication regarding their performance. This position includes coordinating administrative record keeping, serving as an Aurora ambassador to students and departments, conducting outreach and trainings on campus, and providing backup for direct client services.
Volunteer Maintenance (40%) â— Coordinate and implement volunteer recruitment for 40 hour training â— Design, schedule and conduct informational recruitment sessions each semester â— Market and publicize recruitment through available resources â— Answer information requests in regard to volunteering via email, drop-ins, and phone calls â— Conduct pre-training interviews with each individual applicant â— Consult in planning process for 40 hour certification training â— Upon completion of training, conduct entrance interviews and establish volunteer agreements with those who successfully complete training â— Coordinate, plan and co-facilitate 6 hour trainings for Special Projects Volunteers â— Schedule, plan and facilitate regular monthly volunteer meetings â— Conduct semester reviews of existing volunteers â— Conduct exit interviews with volunteers as needed â— Plan and execute the annual spring volunteer recognition celebration â— Maintain communication and involvement of Aurora alumni and Alumni Advisory Board â— When appropriate and with the participation of student staff, oversee the planning of one volunteer team building event each semester
Outreach and Trainings (15%) â— Establish and maintain collaborations with assigned University departments, programs, and student groups â— Schedule and maintain tabling efforts for all volunteers using Homebase â— Act as liaison with Center for Community Engaged Learning to track and support students seeking community service hours and/or Public Engagement Certificate â— Advise and support students who do individual community engage learning projects with Aurora â— Provide documentation for volunteers who are claiming volunteer hours in other classes or commitments on campus â— Explore and develop resources or options for volunteers as needed particularly multicultural awareness or other identities or needs
Supervision (22%) • Supervise Office Assistant student staff position • Provide supervision for volunteers by creating evaluative tools and holding individual reviews each semester • Meet with volunteers on an individual basis when necessary to clarify role, expectations and commitment
Administrative (20%) â— Oversee and document volunteer recruitment, training and evaluation processes â— Oversee and document student staff recruitment, interviews, hiring, training and evaluation â— Provide recommendations/references as requested
Client Services (3%) â— Serve as back-up staff to provide assistance to drop-in clients during business hours â— Serve as staff on call backup on rotation with other Aurora staff â— Provide advocacy services when volunteers disclose
Report to: • Associate Director of The Aurora Center for Advocacy & Education
Salary: • 46,000-44,000
This is a 100%, 12 month position with benefits.
Minimum Requirements: â— Bachelor’s degree in related field â— At least three years of experience working with victim/survivors of sexual assault, relationship violence and stalking â— Completion of 40 hour State Certified Sexual Assault Training Program â— At least 1 year of supervisory experience â— Demonstrated ability to work with students, faculty, staff and community people from diverse cultural and educational backgrounds â— Effective oral and written communication skills to work collaboratively with clients, co-workers, and University and community partners â— Experience working in environments where confidentiality is required â— Excellent organizational skills â— Demonstrated judgment and ability to identify and prioritize high risk situations and inform appropriate channels â— Ability to meet deadlines; handle multiple, complex, and abstract tasks; be detail-oriented; and work independently as well as part of a team. â— Strong technology skills (presentation software, word processing, social media).
Preferred Requirements: • At least 2 years of experience working in the field of violence against women in the nonprofit, public policy, or educational sector • At least 2 years of experience working in higher education and specific knowledge in the field of sexual assault, relationship violence and stalking • At least 2 years of experience working with volunteers or mentoring volunteers â— Experience working with college students and faculty/staff â— Understanding of University/college systems and resources
Internal Number: 341382
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.