This position is an integral part of the daily operations of the Office of Financial Aid. The senior assistant director position will be responsible for assuring that stakeholders of the Office of Financial Aid, including but not limited to students, parents, faculty, and staff, have a smooth and efficient filing process beginning with the submission of the FAFSA through disbursement of federal, state, and institutional financial aid. In addition to assisting with the financial aid process, this position will work closely with the Director of Financial Aid and Associate Director of Financial aid to assure that federal, state, and institutional regulations are adhered to in the process, therefore a strong knowledge of financial aid regulations is essential.
This position will work closely with parents, students, and other staff in counseling students on the financial aid process through email, walk-in, and phone contact.
Minimum requirements for the Sr. Assistant Director of Financial Aid position include graduation from an accredited four year college or university in business, education, higher education, administration, or an appropriate student services related field.
Masters degree preferred. Preference given to applicants with prior experience in higher education, specifically experience in the financial aid capacity. Experience with automated financial aid systems such as BANNER is desirable. This position requires a highly organized person with the ability to multitask. Strong customer service background is a must with excellent oral and written communication skills.
Special Instructions to Applicants:
To be considered, you must apply online. Please include a cover letter, resume, and a list of professional references to complete the application process. For questions or additional information, please contact Matthew Ellsworth at [email protected] or 828-227-7290.
As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.