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The University of Washington Tacoma is an anchor institution that is deeply invested in its local communities and in student success. As one of three campuses of a world-class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma’s commitment to access and diversity is central to an environment where students, staff, faculty and South Sound residents find abundant opportunities for intellectual, personal and professional growth. More information about UW Tacoma and its strategic plan can be found here.
UW Tacoma has an outstanding opportunity for a Graduate Program Advisor with the School of Engineering and Technology.
The Graduate Program Advisor will, under general direction of the Graduate Program chairs and the department administrator, manage and coordinate the day-to-day operation of the School of Engineering and Technology (SET) Graduate Programs at UW Tacoma. This position works closely with students, faculty, staff, and the UW Graduate School to ensure students have the resources to succeed during their time with the School of Engineering and Technology at UW Tacoma.
The Graduate Program Advisor is responsible for advising ~200 current graduate students on all aspects of their educational progress toward a degree, serving as the main point of contact for prospective graduate students, coordinating recruitment, and processing admissions for the graduate programs. They will exercise independent judgment and make independent decisions while managing multiple time-sensitive projects simultaneously. They will plan, attend, and host various events and activities for prospective, new, and current students. They will have frequent contact with faculty, graduate students, staff, the general public, and will work closely with other members of the department’s administrative team. The ideal candidate has the drive to provide excellent customer service, possesses strong organizational skills, is skilled in project management, and can multi-task with a high degree of accuracy and attention to detail. They will have the ability to exercise independent and team-based problem solving, and can prioritize and function well both independently and in a team environment.
Graduate Admissions •Serve as the main point of communication with prospective students and applicants; counsel prospective students on the graduate program admission processes; and oversee all admission materials and matters for graduate programs. •Receive, organize, and track all documentation for the graduate student admission applications; communicate with applicants regarding the status of their applications. •Facilitate the application review process, to include making formal recommendations on admission decision, participating in the review process, scheduling telephone appointments for applicant screening interviews; inform all applicants of admission decisions; write offer letters to admitted graduate students; track offers and funding commitments and student acceptances/rejections. •Track and provide admissions statistics when requested; report on selection and admissions at appropriate graduate faculty meetings. •Provide technical support and training on admissions systems to faculty and staff. •Provide close and frequent collaboration with International Students and Scholar Services Office (ISSS) to support international graduate students, which includes support for the visa and I-20 process, housing, English proficiency requirements, work limitations, orientation, and successful adjustment to graduate school in the U.S.
Graduate Program Support •Support graduate curriculum, including providing input on the quarterly time schedule. •Attend and participate in meetings, provide insight into UW policies, trends, and other aspects relating to the student experience. •Apply for university scholarship support for graduate students (e.g., Top Scholar, Go-MAP). •Plan and organize student events including new student orientation, workshops, seminars, symposiums, quarterly research project presentations, graduate hooding, and other events as needed; coordinate with GPC and other staff. •Provide data on graduate programs as requested, such as admission and enrollment trends, degree options, outcomes, quality indicators, training grant renewals, etc. •Take appropriate action in various matters pertaining to registration, insurance, payroll, visas, residency, and other areas. •Represent the program on matters relating to graduate programs on committees with the UW Grad School. •Remain competent and current through self-directed professional reading, develop professional contacts, attend professional development courses, and attend trainings and/or courses required by the UW Grad School. •Manage the proposal process for students entering a thesis or research project pathway for degree completion. •Establish and maintain up-to-date ListServ •Maintain student files in conjunction with UW guidelines. •Coordinate travel to events for students, including lodging and airfare.
RECRUITING •Engage in national and international recruiting that requires knowledge of higher education systems in other countries such as China, Saudi Arabia, and India. •Develop new and innovative recruitment programs for applicants from higher education and private industry. •Plan activities and events for prospective graduate students, coordinate campus visits by prospective graduate students; host information nights and open houses, and meet with prospective students individually. •Coordinate partnerships with agencies and create a social media presence in local, national, and foreign markets. •Build relationships with counselors, faculty, and advisors at community colleges and baccalaureate degree programs in Engineering, Information Technology, Cybersecurity, and related majors. •Represent the School of Engineering and Technology and the University of Washington Tacoma at college events and public information events. •Develop and institute a diversity recruitment plan in support of the school’s efforts to build pipeline opportunities for underrepresented minorities and women. •Work in coordination with SET staff to develop a coordinated marketing plan to include social media, radio, and outreach campaigns with Advancement. •Responsible for assisting with writing/editing materials, such as program brochures and text/layout for website, and for developing social media as means to communicate with students and market program. •Evaluate programs and services for graduate students by conducting surveys of enrolled graduate students and recommending changes that might enhance the graduate student experience. Other duties as assigned.
Bachelor’s degree and at least three years of progressively responsible experience in higher education advising, recruitment, or admissions.
• The ability to interact professionally with students, staff, and faculty, including non-native English speakers, using excellent verbal and written communication skills. • Excellent time-management and organizational skills. • The ability to independently manage work priorities across multiple projects, meeting competing timelines, with precision and accuracy. • The ability to handle sensitive situations with diplomacy and confidentiality. • Self-motivated and uses available resources to solve problems and answer inquiries. • Proficiency with Microsoft Office products.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Master's Degree in education, counseling, business or related field. • Experience with graduate programs. • Understanding of the student lifecycle. • Experience working with international students.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.