Concordia University Chicago (CUC) invites applications for the full-time, exempt position of Director, Office of Undergraduate Academic Advising & Study Abroad. The Director is an enthusiastic supporter of Lutheran higher education who exhibits Christ-centered servant leadership and a dedication to student success. He/she is responsible for ensuring that the Concordia University Chicago mission, vision, and core values are consistently integrated into the academic advising experience. The Director maintains a positive perspective that is focused on team building and professional development that promotes student success and progress toward graduation.
The Director prioritizes and manages multiple projects from a variety of University stakeholders while also maintaining a caseload of advisees. Cultivating collaborative relationships with faculty and staff is critical to the success of the department and serving students well. The Director has experience with data analysis and assessment and is capable of running regular reports that serve to inform the University's efforts around student success/retention, academic progress, and re-enrollment initiatives.
Undergraduate certification or colloquy completion as a professional church worker in one of the education-related ministries of the Lutheran Church Missouri Synod and eligibility for a Divine Call as a Commissioned Minister is not required, but preferred.
This position reports to the Associate Dean of Students Vocation & Academic Success and is located in River Forest, IL.
Duties and Responsibilities:
Seek out and hire staff members who are enthusiastic about Lutheran higher education; those who support the mission, vision, and core values of Concordia University Chicago
Integrate the University's mission, vision, and core values when training new staff members
Educate and maintain compliance with University policies and certification standards
Oversee and maintain current publications/web information regarding advising
Coordinate with academic departments to assign faculty advisors
Oversee the maintenance and distribution of advising materials and new faculty advisor training
Serve as the interdepartmental communication liaison to administrators, directors of student services offices, athletics and outside agencies
Serve as advisory council member for Concordia Honors Program and advisor to honors program students
Promote the Concordia University System visiting student program, study abroad and Washington Semester
Develop, facilitate, and assess content development for all advising programming
Develop/manage office budget
Student Success and Retention
Integrate the mission, vision, and core values of Concordia University Chicago into his/her daily work with students
Promote and maintain an office that provides a welcoming, student-oriented environment rooted in the core value of service to assist students, faculty and staff
Keep department chairs and deans aware of enrollment needs of incoming Freshmen/Transfer and continuing students
Coordinate/collaborate/facilitate programs interdepartmentally and ensure advising representation at admitted and prospective student visit days
Provide data to the Dean of Students Office, Registrar and academic departments regarding course offerings/additional sections needed/cancellations and any impact on students
Compare, manage, and communicate with appropriate University stakeholders to maintain degree roadmaps with requirements listed in catalogs and degree works
Partner with the Director of the Academic Center for Excellence with regard to advising and registration of conditionally admitted students
Maintain a student advising load of approximately 200 undergraduate students
Serve on various committees which may include, but not be limited to academic early warning, academic standing, college policy, and other groups as relevant to program and/or assigned by administration.
Candidates must be committed to the mission and identity of Concordia University Chicago. Additionally, they must profess values congruent with the teachings of the Lutheran Church Missouri Synod (LCMS).
Proficiency with working on multiple projects simultaneously, setting priorities and meeting deadlines.
Strong knowledge of best practices in retention, advising, and study abroad.
Oriented toward big picture with an affinity for research, critical and strategic thinking, & problem-solving.
Commitment to teamwork and collaboration.
Professionalism (in appearance, attitude, and work ethic), integrity, and sensitivity to the needs of a diverse student population.
Ability to effectively work with individuals through complex situations.
Capacity to maintain confidentiality of student records and office data.
Excellent oral and written communication skills and a sense of humor.
Technically proficient with databases and spreadsheets, word processing including mail merge and email programs; specifically Microsoft Access, Excel, Word, PowerPoint, & Publisher, BANNER, & Degree Works.
Aptitude for process oriented functions that requires technological support and innovation
Minimum Experience Required:
3 years of experience working with college students in an advisory capacity
2 years of management experience
Master's Degree Required
Compensation and Benefits:
Starting range is dependent upon individual qualifications and experience. Concordia University Chicago benefit options include, but are not limited to, the following:
Health, Dental, and Vision Insurance
Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
Disability and Survivor Plan (Basic Life Insurance)
Employee Assistance Program (EAP)
Retirement Pension Plan
Retirement 403(b) Savings Plan
Supplemental Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Tuition benefits (available for employees and their qualified dependents)
Interested individuals should include a cover letter, resume and references with their online application.
Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.
Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs.
About Concordia University Chicago
Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Arts and Sciences, College of Business, College of Education, College of Graduate Studies, and College of Innovative and Professional Programs, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.
Concordia University Chicago has been recognized as a College of Distinction since 2010, and in 2013 was named to the U.S. President's Higher Education Community Service Honor Roll for the fifth time. For the sixth consecutive year, combined undergraduate and graduate enrollment has exceeded more than 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more at CUChicago.edu.
Steadfast in Jesus Christ as revealed in the Holy Scriptures, Concordia University Chicago promotes academic rigor in its liberal arts and professional programs; grounds students ...in objective truth, integrity, and excellence; and practices faithfulness to the Confessional teachings of the Lutheran Church Missouri Synod, as it forms students for vocations in church, family, and the world.