Type of Appointment: Full-time, Probationary Collective Bargaining Unit: APC Unit 4
Classification Salary Range: $5,351 - $7,633 per month Anticipated Salary Range: $5,351 - $6,083 per month
Recruitment Closing Date: June 22, 2021
Cal Poly Pomona is committed to ensuring equality in educational opportunity and meaningful access for all students. As a part of the Student Health and Wellbeing Cluster within the Division of Student Affairs, the Disability Resource Center (DRC) supports this commitment by providing services and resources intended to facilitate equal access for students with documented disabilities. DRC serves as the campus office to verify eligibility for services and to determine reasonable and appropriate accommodations and services. DRC's approach to providing services for students with disabilities is interactive and highly individualized.
DUTIES AND RESPONSIBILITIES
DRC Intake Services - Determines eligibility and effective accommodations for students with disabilities in compliance with CSU policy, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable federal and state civil rights legislation. This involves: (a) Ensuring timely review and processing of student applications; (b) Reviewing disability documentation and conducting intake interviews and assessments to identify persisting challenges with adaptive behaviors, disability awareness and disclosure, and using support systems; (c) Determining which accommodations will be necessary in the university environment (residence hall, classroom, transportation, etc.); and (d) Keeping accurate and thorough records to document basis for eligibility in accordance with the ethics and laws protecting student confidentiality. - Tracks and monitors students who are identified as having more serious needs based on severity of disability, academic jeopardy, history of behavioral problems, etc.). - Ensures accommodations are efficiently and effectively provided, including consultation and coordination with both the student and the appropriate course instructor/Department Chair/College Dean to identify academic accommodations that are educationally feasible and do not change the essential elements of a course activity, curriculum/program, or policy. - Participates in the development and facilitation of new programs (e.g., workshops, new student orientations, etc.) to enhance DRC support services for DRC students. Assists in the development of innovative approaches utilizing available resources to meet the needs of DRC students, emphasizing independence, wellness, and full participation in the learning process.
DRC Registration Program Coordination - First point of contact for all new DRC applicants (350-500 a year). Using independent judgement reviews all DRC documentation and identifies students who might need additional supports. Assigns the student to the appropriate DRC counselor and follows up with the DRC counselor if additional linkage is required. - Follows up and maintains accurate records for proactive follow up with students receiving provisional accommodations including assisting students in understanding documentation requirements and obtaining documentation. - Review additional accommodation requests submitted by students. Reviews student individual accommodation plans and assigns/expediates the requests as appropriate. Works closely with the student if additional information is required. - Works closely with the Office of Financial Aid & Scholarships to assist students obtain grant funds for off campus disability testing. Follow up with each student receiving the grant to determine the status of the testing. Closes the loop with appropriate DRC counselor once the documentation is received. - Attends weekly case consultation meetings with DRC counselors to discuss DRC processes and students who might need additional supports. - Provide critical linkage to local community colleges and high schools to aid in the student transition process through educational and outreach efforts. Includes providing information on documentation guidelines for DRC services. - Facilitate the transition process for incoming students from high school or community college and serve as a point of contact for on and off campus community members who seek consultation about the transition process.
Documentation & Reporting - Assists in collection of assessment data, preparing reports and presentation on DRC registration. - Assists in assessing outcomes and develop strategies for improved services, programs, and communication for both the Disability Resource Center. - Maintains confidential student records and designs proactive systems to ensure that DRC students understand the DRC registration process and documentation requirements. - Works closely with the Disability Program Specialist to track data including student groups and other AIM data. Serves as the backup for census data reporting required by the Chancellor's Office.
Outreach & Consultation (Integrated Care Network) - Serve as the main point of contact for Integrated Care Network referrals to DRC and work closely with the Director to determine appropriate referrals and next steps for the Behavioral Intervention Team. - Responds to student referrals from DRC staff, Integrated Care Network, faculty, and other campus partners. Provides feedback/follow up to referring parties where appropriate and on a need to know basis. - Assesses student needs based on presenting concerns from the referring party or the students themselves; formulates an appropriate course of action that addresses, minimizes, or otherwise resolves the presenting concern. - Assist students with disabilities in accessing resources that will help improve self-advocacy, decisionmaking, and social interaction skills needed to personally resolve issues and to achieve maximum integration and academic success at the institution. - Assists referred students in making use of University and/or community support services and benefits such as Cal Fresh, Clothes Closet, Emergency Housing, local mental health/counseling services, and medical services. - Consults regularly with various departments such as Counseling and Psychological Services, Student Health and Wellness Services, Dean of Students, University and Foundation Housing, and University PD. - Identifies and catalogues networks of on and off-campus services to assist students in overcoming challenges jeopardizing their ability to persist in college, including disability testing resources. - Work closely with DRC Counseling team to identify at risk and students of concern. Determine appropriate referrals and resources.
Documentation & Reporting - Maintains confidential student records and tracks student progress in AIM and other required databases. Utilize reporting tools such as CPP Connect (EAB), Maxient, and AIM to identify and track students in need of support and track progress towards improving their academic outcomes. - Conduct regular and comprehensive assessments of the quality and effectiveness of interactions with students. Provide robust documentation of interactions, interventions, and programming via CPP Connect and other available tools. Summarize all information in annual reports and provide datainformed recommendations for improvements. - Follows up with students to monitor progress and follow through and closes the loop with the appropriate individual/department.
Campus & College Programs /Projects - Serve as an active member of the Integrated Care Network. Participate in weekly meetings with other Integrated Care members, as well as other trainings, webinars, and workshops. - Serves on committees, task forces, and working groups designated by the Director of the Disability Resource Center or AVP for Student Health and Wellbeing. - Works closely with other Integrated Care Network members to design workshops and other relevant programming to assist students and faculty.
Must possess the knowledge and abilities typically demonstrated through the equivalent to four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work, Occupational Therapy, or a job-related field may be substituted for one (1) year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two (2) years of the required professional experience. General knowledge of individual counseling techniques; General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; General knowledge of advanced statistical and research methods; Thorough knowledge of the principles of individual and group behavior; Thorough knowledge of policies, procedures and practices of the program area to which assigned or ability to quickly acquire such knowledge. Ability to interpret and apply program rules and regulations; Ability to carry out very complex assignments without detailed instructions; Ability to advise students individually or in groups on varied and complex matters; Ability to analyze and solve complex organizational, policy, or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; Ability to establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.
- Experience advising, counseling, coaching, and/or teaching college students with disabilities - Understanding of physical, cognitive, and psychological disabilities - Excellent communication and interpersonal skills, demonstrated by the ability to work effectively with all levels in a demanding environment - Strong crisis intervention and consultation skills - Demonstrated ability to establish and maintain cooperative relationships with the campus community and the public - Experience speaking in a variety of public settings such as classrooms and large group assemblies - The ability to prepare and present oral and written reports/data which are clear, concise, and comprehensive - Collect and analyze data/information, draw conclusions from the analysis and make recommendations - Proven ability to identify problems, use sound judgment and reasoning to make crucial decisions autonomously - Demonstrated ability in managing difficult and complex situations involving students - High degree of personal and professional integrity, a strong sense of ethics, and respect for privacy and confidentiality - Knowledge of effective strategies to ensure retention and graduation of students with disabilities - Experience in a large, complex, and diverse public higher education institution - Well-developed skills for conferring with students, faculty and staff about, or in, an emergency situation - Previous grant or project coordination experience. - Experience developing and maintaining case management files - Broad knowledge of on and off campus resources for educational and mental health services - Understanding of FERPA, ADA, As Amended, Section 504 of the Rehabilitation Act, and other applicable laws - Working knowledge of advanced motivational interviewing and counseling techniques - Maintains current knowledge of, and utilizes research-based and best practices, for provision of services for students with disabilities.
A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:
Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml
Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information.
CONDITION OF EMPLOYMENT
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html
Internal Number: 63124
About Cal Poly Pomona
Cal Poly Pomona consistently ranks among the best universities in the country when it comes to quality education, affordability and career prospects for graduates. As an inclusive polytechnic university, we cultivate success through experiential learning, discovery and innovation. U.S News noted Cal Poly Pomona was eighth most diverse among regional universities in the West and tenth most diverse in the nation. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket.