Job ID: 2021-7963 Type: NYU Tandon School of Engineering (PE1001) # of Openings: 1 Category: Business/Professional Administrative New York University
Reporting to the Director of Operations & Administration, the Assistant Director of Operations, is an essential team member with a on-campus requirement. The Assistant Director of Operations manages and coordinates daily operations, including campus events, facility service requests, and management of the Dean/Finance & Administration floor for the Tandon School of Engineering. In this capacity, the Assistant Director of Operations will implement quality assurance systems that identify service level inconsistencies and works closely with counterparts in Facilities, Academic Departments, Athletics, IT & Media Support, Registrar, Academic & Student Affairs, Dining, Public Safety, student groups and other related University partners on campus events and special projects. On a daily basis, the Assistant Director of Operations manages competing priorities and takes a lead in troubleshooting operational complications. The Assistant Director will also conduct daily campus and building inspections, providing inspection reports and action plans to the Director and Facilities counterparts for service improvements.
Required Education: Bachelor's Degree
Preferred Education: Master's Degree, Advanced degree in business, project management or related fields
5 years of experience in facilities management, building operations, custodial operations or a logistics management related role.
Administrative management experience at a large college or university.
Experience taking on projects involving complex operations and logistics.
Must have prior supervisory experience.
Proficiency with computer technology, including but not limited to Microsoft Office and Google Drive.
Ability to utilize home-grown and custom technology solutions with an objective purpose, advocating improvements and continued system improvements.
Required Skills, Knowledge and Abilities:
Established record of excellence in managing building and event operations.
Excellent planning and management skills.
Must be a strategic thinker and detail oriented, with a collaborative style that encourages teamwork and cooperation.
Must be committed to excellent service quality standards with a prior track record of taking an aggressive stance on improving operational excellence, conditions, and service.
Must be self-motivated and have creative problem solving skills.
Must have excellent interpersonal, written, and verbal communications skills.
Demonstrated ability to work independently, managing conflicting priorities and deadlines.
Strong organizational skills with ability to create efficient systems particularly utilizing data analysis.
Ability to work effectively in a service-oriented environment subject to frequently changing priorities which may require re-prioritization of daily operations.
Preferred Skills, Knowledge and Abilities:
Familiarity with software applications for project management, room reservations and asset tracking.
Ability to develop, implement and communicate policies and procedures to a diverse population.
Familiarity with the organizational environment of higher education and large research universities.
Must be well versed in quality data collection to ensure adequacy, accuracy and legitimacy of data in NYU systems and be able to strictly follow data privacy and security procedures for data handling and analysis to ensure adherence to legal and institutional standards.
Internal Number: 138691311
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