Berklee is looking for a Senior Associate Registrar for Student Systems Operations who is excited about moving Berklee toward operational excellence using advanced software systems. Under the supervision of the Registrar, the Senior Associate Registrar for Student Systems Operations leads the Student Systems Operations Team of the Office of the Registrar (OREG) and exercises overall functional leadership for the administrative use of software systems (Colleague, PowerCampus, Informer, MS Access, FileMaker, Workday, among others). This oversight includes system development projects, process scheduling, system integrations, testing, documentation, training, data integrity and access, and FERPA compliance.
Berklee is at an early phase of an institute-wide initiative to implement the Student module of the Workday ERP as its student information system. The Senior Associate Registrar for Student Systems Operations will play a key role in the discovery, testing, data integration, change management, and implementation of this system and, upon implementation, will manage the use of the system for the operations of the Office of the Registrar. As such, the candidate must be able to think holistically and strategically around the curricular, process, and systems needs of the Institution. During this dynamic time, Berklee is seeking a high-energy candidate who can help ensure a successful transition.
The Student Systems Operations Team consists of the Senior Associate Registrar for Student Systems Operations, two Assistant Directors, and an Operations Specialist. The team has oversight of the student information systems, software tools, and processes used by Berklee in the administration of student records and registration. These responsibilities include:
technical and software support of all registration processes and functions
data integrity and security
reporting and assessment
security and compliance
outreach and training
The Senior Associate Registrar for Student Systems Operations provides oversight and direction for the Student Systems Operations team by establishing goals, determining best practices, evaluating methodology and resources, overseeing process and system documentation, and working collaboratively with partners across the entire campus. The work environment is highly decentralized, collaborative, and fast-paced.
The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Incomplete applications will not be considered. The position will remain open for applications until filled.
Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
At least six years of progressively responsible experience within higher education at the intersection of student services and software technology.
Managerial experience and the ability to work effectively under minimum direction.
Deep and broad understanding of software solutions as they apply to student information.
Strong analytical and problem-solving skills with the ability to understand complex problems holistically and find strategic solutions.
Strong communication and interpersonal skills in order to work effectively with all levels within the College.
Self-motivated and highly engaged.
Ability to lead cross-functional teams.
Extensive experience with student information systems (preferably Ellucian Colleague, PowerCampus, and/or Workday).
Query and report writing skills in SQL and/or Unidata environment (MS Access or Entrinsik Informer preferred)
Solid understanding of data and reporting.
Ability to learn new software tools independently and with speed.
Student information system implementation experience highly desirable.
Familiarity with FERPA, the needs of confidentiality, and the legal/compliance implications related to records and registration.