Location: Worcester, MA Category: Education Posted On: Sun May 23 2021 Job Description:
GENERAL STATEMENT OF RESPONSIBILITIES:
The College and Career Navigator position plays an important role in the Massachusetts Community College SUCCESS funding, a student success initiative supported by a funding received by a consortium of Massachusetts Community Colleges from the Department of Higher Education. In partnership with local one-stop career center (MassHire Career Center of Central Mass), community base organizations, and local high school, the navigator will significantly raise the access, attainment, and long-term success outcomes among underrepresented student populations through a system wide commitment to equity. Additionally, the College and Career Navigator will collaborate closely with SUCCESS Scholars academic coaches.
The College and Career Navigator position reports directly to the Director of Admissions.
DUTIES AND RESPONSIBILITIES:
Assisting students seeking a certificate or associate degree credentials to compete in the workplace or to transfer to a four year degree program.
Require knowledge and skills including choosing a major, career exploration, self- assessment, self-advocacy and SMART goal setting to assist students in persistence and retention at QCC.
Working collaboratively with students in choosing a major and career pathways.
Collaborate with financial aid to provide financial literacy workshops, payment plans, loans, and academic progress.
Act as a system liaison between the one-stop career center and community college partners, and provide direct services to career center customers. The College and Career Navigator will provide academic and career coaching, college transition services, and referral services to each one-stop career center customer pursuing post-secondary education at the community college to support them in attaining post-secondary credentials.
Coordinate career exploration activities with the SUCCESS cohort of students.
Ensure cross-communications are occurring at each step between the college(s) and the Career Center(s).
Support regional, synchronized outreach to TAA eligible and other un- and underemployed workers.
Maintain a presence at locations (QCC, MassHire, Downtown, Southbridge and other career centers in the region) with access to data systems.
Design and implement an approach that allows for ongoing contact with students to help them access needed academic, financial, career, and social supports. This may include but is not limited to:
Maintaining on-campus office hours for individual student check-ins and regular meetings with groups or cohorts of students.
Assessing students' academic, career and personal strengths, needs, and barriers to determine appropriate support services.
Developing resources for students, including tutoring and other services that increase their success in education and training.
Referring students to on- and off-campus services and resources as appropriate.
Assisting in the development of written career plans.
Attending regular meetings (quarterly at minimum) to collaborate with the referring local partners engaged in the following: community college, one-stop career centers, employers, etc.
Work with partners to identify and support career center customers during the college application process (to attend full- or part-time) and to assist in their college acclimation during the first several weeks of their coursework.
Working day-to-day with campus staff and regional partners to identify resources in the community to support students and learn from existing post-secondary coaching models.
Collaborating with the community college career center, advising center and other offices within specific departments and participate in meetings as appropriate (for example with select departmental and staff meetings, etc.) to better serve our SUCCESS cohort.
Developing relationships with staff at community colleges, the one-stop career center to develop knowledge of each other's mutual resources to meet student needs.
Tracking and reporting participation and progress of each student receiving services utilizing the designated data reporting system for the grant.
Communicating regularly with grant-funded partnerships and with grant staff; a regular check-in schedule will be determined by mutual agreement.
Helping the partners in the grant better understand the current types and supply of student support services to determine if they match the needs of the student population being served.
Able to create virtual assistance and virtual events when needed.
Follow-up with students by phone, emails, virtual appointments, and in-person when needed.
11.Performs other duties as assigned.
Bachelor's degree in Counseling, Psychology or related field**
Two (2) years of experience in career counseling, or student services, or career training.
Knowledge of the labor market locally and nationally.
Excellent written and verbal communication skills.
Creative problem-solving abilities and commitment to providing excellent customer service to a diverse population needs.
Ability to travel throughout the Central Massachusetts region/areas.
Available to work a flexible schedule including occasional weekends and/or evenings.
Master's degree in Counseling or related field such as Career Advising or Human Services.
Strong knowledge of the community college system working with individuals of diverse backgrounds.
Familiarity with Workforce Career Centers in Central Massachusetts.
Excellent written and verbal communication skills.
Strong technology skills and knowledge of various technological systems such as Customer Relation Management and Student Information Systems.
Diversity, inclusion and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.
Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity and expression, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
QCC was established in 1963 to provide access to higher education to residents of Central Massachusetts. Since the early 60s, enrollment has grown from 300 to over 13,000 full and part-time day and evening students served. Over 120 associate degree and certificate career options in Business, Healthcare, Technology, Liberal Arts, and Human Services. The College also offers a wide variety of non-credit courses, workshops, and seminars through its Center for Workforce Development and Continuing Education. In addition, over 300 noncredit and nearly 35 credit courses are offered online.In addition to its main campus on West Boylston Street in Worcester, the College has program locations in downtown Worcester at its Healthcare and Workforce Development Center, at the Senior Center in Worcester (Hospitality & Recreation Management), Burncoat High School in Worcester (Automotive Technology), and in Marlborough at Assabet Valley, and Southbridge.QCC is especially interested in candidates who, through their research, teaching, and/or services, will contribute to the diversity and excellence of the college academic community.