Wright State University is seeking a collaborative and motivated professional to advocate, lead, manage, facilitate, develop, enhance, and support the relationship with and improve the quality of experiences for Wright Path students from the time of their initial membership acceptance to the application for transitioning to Wright State and from admitted admission stage to the end of the first semester enrollment at Wright State. This coordinator position is an integral part of the University's mission to improve access, affordability, recruitment, retention, and relationship building. The work of this position will involve working closely with transfer student resource center, undergraduate admission enrollment processing, RaiderConnect, financial aid, orientation, student success, academic advisors, academic departments, housing, and student affairs at Wright State, as well as supporting the Assistant Director of Transfer Recruitment with a collaborative relationship with community college partners including academic advisors and support services. The primary responsibility is to act as the single point of contact for Wright Path students once they accept their membership to the Wright Path program and until they complete their first semester at Wright State after transitioning from their community college.
Minimum three years progressive higher education experience.
Progressive project management and problem solving experience.
Demonstrated competence in building and maintaining internal and external working relationships with key constituents.
Demonstrated ability to creatively resolve issues that affect the constituents.
Experience working with transfer students and community college partnerships.
Strong customer service motto.
Strong organizational skills.
Five or more years of higher education experience.
Experience working with an enrollment management team.
Demonstrate competence in Salesforce, Banner, and/or other recruitment software programs.
Demonstrate a proven track record of achieving and exceeding enrollment targets.
Must be able to demonstrate excellent public speaking and strong written communication skills.
Essential Functions and percent of time::
Communicate with academic advisors at community college partners and Wright State and housing at Wright State about Wright Path students.
Communicate with current Wright Path students using both the community college and Wright State emails about financial aid and scholarship deadlines, events (virtual and/or in-person visit) for Wright Path students, and advising reminders.
Coordinate the outreach to students.
Act as the contact person to coordinate inquiries related to internship/mentorship opportunities Wright State while at Sinclair in STEM areas)
Help transitioning students with admission/transition process to Wright State (including application completion, any holds that students need to take care of, next steps, transfer credit evaluation).
Work with the Marketing Team and Institutional Research to develop and update an infographic about Wright Path retention, graduation rate, program growth, and any other pertinent data that can help increase awareness of the Program at both the community colleges and Wright State.
Data Collection, Entry, and Management (25%)
Work with community college reps to add new and necessary data in to data sources.
Request transcripts from the registrar's office at the community college partners on current Wright Path students at the community college, and newly transitioned Wright Path students three time.
Work with the registrar team on requesting a course equivalency review for courses articulated as non-equivalent through TES.
Respond to any inquiries and improvement request related to Wright Path reports and work to improve the reports.
Update and manage the Wright Path historical data/reports at both macro and micro levels by community college partners and share with the parties involved to make it successful.
Coordinate with the Marketing Team and Institutional Research to survey Wright Path students to learn about their experiences and needs . Tracking Membership Status (25%)
Make sure that new students are taking courses at the community college during the Wright Path start term.
Monitor the student enrollment in PILOT – track advising appointments.
Review transcripts, if requested, to identify the following: below 2.0 GPA and not registered for the next term.
Consult with the Wright State advisor about whether to withdraw the student from the Wright Path program.
Consult with community college academic advisor through the institutional reps about possibly connecting students with an appropriate support service if GPA needs improvement.
Work with the academic advisor and other units
Inactivate students who are no longer part of the Wright Path in Banner, as well as withdraw from a PILOT course.
Keep current the shared list of students who withdrew, as well as create and complete a withdrawal form online on behalf of the student.
Manage the list of Wright Path member form and monitor each student's progress in the transition process.
Identify the rationale for any holds and work with the students and appropriate offices to resolve the issue.
Confirm the associate degree completion and GPA from the transcript and run a list.
Coordinate with the assistant director of transfer recruitment in contacting students about any missing transcripts from other institutions (during their transition stage).
Typical office environment, fast-paced office during peak processing times, occasional evening and weekend hours are required during peak times. Must be able to handle high stress during peak times.
Wright State University, an equal opportunity/affirmative action employer, is committed to an inclusive environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.
To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University before making an employment offer conduct various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.
Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.
Internal Number: 15983
About Wright State University
Wright State University serves nearly 18,000 students and offers more than 230 undergraduate, graduate, doctoral, and professional degree programs through eight colleges and three schools. Located in the city of Fairborn in Greene County, Ohio, Wright State is conveniently situated adjacent to Wright-Patterson Air Force Base and is less than 10 miles from downtown Dayton. One of our eight colleges, Wright State University–Lake Campus, is a university-operated regional campus on the shores of Grand Lake St. Marys in Celina, Ohio. The Wright State alumni community is more than 109,000 strong. For more information please visit www.wright.edu.