We are seeking an MMDRC Success Navigator who will provide advising and registration assistance to specified case load of students. Through identification of student needs, the Success Navigator will provide available services, support, and resources to increase academic readiness, progress, and success. The Success Navigator is responsible for creating and documenting a financial, career, and academic plan with every incoming student in their case load. The Success Navigator will also help create and approve an electronic plan in the Student Planning Module (SPM) which allow students to register for classes (from this plan). Success Navigators are responsible for creating and maintaining a database to assist and support students, regularly checking academic progress, and providing follow-up and follow-through when necessary. Position will participate in professional development training's related to the College's Student Information System(s) and Portal; financial aid, career, and academic planning; advising; and registration.
This is part-time, hourly position.
Examples of Duties
Attend provided training's to become knowledgeable regarding PCCC resources, program and transfer opportunities, and requirements.
Develop and sign-off on an academic plan using the Student Planning Module (SPM) with each assigned advisee. Intervene when students deviate from established plan. Ensure each student's progression toward his or her academic and career goals is monitored.
Utilize student retention and completion data and research to inform decisions regarding student success and advisement. Collaborate with College personnel to develop advisement outcomes and plans for continuous improvement.
Work with students in case load to create, document, and approve a financial plan, a career plan, and an academic plan.
Assist with financial aid verification process
Teach students how to navigate the Student Portal and other PCCC IT resources.
Advising students on degree planning, transfer planning, as well as program opportunities and requirements.
When necessary, provide e-advising.
Provide assistance with course selection/schedules by advising students to balance their work and class schedule, and choosing the appropriate mode of course instruction.
Facilitating and managing schedule changes and PCCC's Withdrawal Process for new and continuing students.
Provide periodic grade reviews and mid-semester check to review grades; meet with students who are having academic difficulty or who are on academic probation.
Monitor and work with appropriate department(s)/office(s) to remove registration flags/holds when necessary.
Adhere to PCCC's academic policies and procedures.
Intervene, provide support, and develop next steps for students facing academic problems identified through Early Alert, as well as those facing academic probation, suspension, or other issues
Monitor advisees' progress and provide regular, customized feedback.
Collaborate with Faculty and Career Services to provide workshops and interventions.
Advise/register students after New Student Orientation, during Add/Drop periods, and for late-start classes.
Provide referrals for services based upon individualized student needs. Refers and connects students with relevant College resources.
Work with faculty and staff from your assigned division to develop guidelines and information for particular program areas.
Collaborate with Student Development Services and other areas of the College to support Student Success initiatives and to provide students with accurate and timely information to make informed and positive decisions.
Other related duties as assigned.
Bachelor's degree in related are required
Ability to work in a multi-ethnic, multi-cultural environment
Experience working in higher education required
Experience with Ellucian student information system preferred
PCCC offers high-quality, flexible, educational and cultural programs that meet the needs of Passaic County residents. The College provides its students with a strong general education foundation for further study and opportunities for career preparation and lifelong learning. Impassioned by our commitment to student progress and program completion, the College strives to address a wide variety of student learning needs through excellence in teaching, innovative and effective use of technology, multiple instructional methods and developmental and ESL programs that provide access to college-level programs. The College?s supportive learning environment fosters student success and faculty excellence. Through a culture of evidence and inquiry, the College is an effective steward of its physical, financial, and intellectual resources.