The Director of the Center for Academic Excellence is responsible for developing and maintaining robust, quality academic support services including and other data-driven strategies to impact student success. The Director sets the vision for creative, energetic, welcoming programs where all students can explore approaches to deepen their skills. The Director champions CAE goals for student success and encourages the adoption of critical technologies, platforms, and procedures. The Director is a member of the Converse Cares team and the Student Success Committee.
The primary function of the Director of the Center for Academic Excellence is to provide divisional and campus-wide leadership for academic support programs, including oversite of tutoring services and study hall on campus. The Director will manage tutoring services, supplemental instruction, learning support services, and will provide workshops and seminars that promote student learning and success. Working collaboratively and creatively with chairs and directors of various academic departments, the Director crafts a university-wide strategy to identify and support student academic success. The Director is responsible for promoting a common culture of academic support across campus, working with key stakeholders to maintain standards of practice and training protocols and coordination of central tutoring campaigns.
The secondary function of the Director of the Center for Academic Excellence is to provide resources, workshops, and support for enhancing faculty engagement in the classroom. In collaboration with the Associate Provost for Student Success and the Academic Deans, the Director will coordinate opportunities for faculty to share strategies for teaching more effectively and will manage a rotating series of workshops and speakers. Some of offering may address contemporary challenges in pedagogy while others may be related to topics in specific disciplines or areas. The CAE specifically supports excellence in teaching and learning as a goal best achieved in dialogue with our community and the Director is a primary facilitator in this conversation.
We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.
Qualifications: Experience and professional interest in developing study skills and improving academic performance; desire to support perspectives and people through education, coaching, and positive interactions; college level teaching experience preferred but not required.
Minimum Requirements: Master's degree from an accredited institution (preferably an undergraduate degree or graduate level coursework in an Arts and Science discipline) with an emphasis in teaching, education, counseling, developmental education, student support services, or related field. Three to five years of experience in higher education - working with first-year students as well as other students who have a range of academic abilities. Leadership experience in managing an academic support team of student workers including hiring, supervising, and training.
A broad working knowledge of developmental education principles, group dynamics, tutorial methods, and study skills techniques.
Strong teaching, presentation, and course development/instructional design skills.
Excellent written and oral communication skills.
Ability to work collaboratively and creatively to solve problems.
Ability to analyze academic support services and implement changes or improvements as needed.
Ability to organize and prioritize projects and tasks, initiate actions with faculty and staff, and work independently with limited supervision.
A strong commitment to diversity and the ability of every person to be a successful learner.
Familiarity with the use of current technology (appointment systems, Canvas, Google suite, etc.) for use in tutoring/academic support.