Initial Review Date (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Initial Review Date (IRD): 05-24-2021
Dept Marketing Statement Under the direct supervision of the GANAS Graduate Director and dotted line supervision of an Assistant Director within Educational Opportunity Programs (EOP), the Graduate Services Counselor (GSC) will specialize in research-based financial planning/literacy, basic needs, and personal support. This position will serve as a primary resource for Latina/o and graduate students of color to address non-academic challenges that impede transition and degree completion. The incumbent provides academic and personal counseling/guidance and manages student cases to propel their development and success as university students. The GSC will serve as a connection to campus resources, including basic needs, housing, and wellness programs; leveraging campus resources; and working with departments with primarily undergraduate programs to effectively serve their graduate students. The GSC provides holistic counseling to graduate students, implements retention programs and coordinates special projects. The incumbent will supervise and train student staff and engage in professional development to implement best practices and research based methodologies.
UC Santa Cruz established the Hispanic-Serving Institution Initiatives in 2015 when the University received its first of five US Department of Education (USDE) HSI grants in the amount of $2.6 million, paid over a 5-year period, which aimed to reduce disparities for Latinx students by implementing research-based, data-driven, interwoven activities that aimed to help put into place the systemic support Latinx students need to successfully navigate the university experience. UC Santa Cruz's Hispanic-Serving Institution (HSI) team is committed to long-term change efforts that ensure Latinx students whole-heartdly take part in the UCSC community, find success on their educational journey and eventually graduate to make an impact in the world. At the core of this commitment is a willingness to reexamine our traditional educational systems and explore new ways to provide resources and support to students who have not received it historically.
Student Achievement and Equity Innovation (SAEI) includes student services and academic support units with a goal of increasing and sustaining student retention and success with a focus on educational equity. Student Achievement and Equity Innovation lives within the Division of Student Affairs and Success and includes the following units and teams: Disability Resource Center, Educational Opportunity Programs, Learning Support Services, Resource Centers (African American, American Indian, Asian American/Pacific Islander,Chicano/Latino, Women's Center, Lionel Cantu Queer Center), Services for Transfer and Re-Entry Students, and Hispanic Serving Institution Initiatives.
Pay, Benefits, & Work Schedule Salary Range Information: $55,100 - $60,000 DOE No. of Positions: 1 Benefits Level Eligibility: This position is eligible for full benefits. Schedule Information: Full-time, Fixed Percentage of Time: 100% Average Hours Per Week: 40 Days of the Week: Mon-Fri Shift Includes: Days Employee Classification: This is a Career Appointment Job End Date: 09-30-2025 Job Code Classification:  ACAD ACHIEVEMENT CNSLR 3 Location: UC Santa Cruz Campus, Academic Resource Center Union Representation: Non-represented
Job Duties 40%: Academic/Personal/Financial Counseling and Case Management
Provides holistic counseling across disciplines and minoritized graduate student populations (e.g., low-income, first-generation college, underrepresented populations, etc.).
Conducts comprehensive analyses of graduate students' issues and needs and provides solutions and alternatives to problem areas.
Assists graduate students in developing strategies to solve academic, personal, and financial problems.
Coordinates the development, editing, and publication of program websites, brochures, and marketing materials.
Assists to curate outreach lists for grant-specific services and programs.
Refers graduate students to appropriate specialized programs and resources.
Assesses and diagnoses underlying and root issues/challenges that interfere with student success.
Develops, facilitates and monitors student action plans to increase academic and social success.
Escalates student cases as appropriate to supervisors and campus resources, as appropriate.
Engages with colleagues and departments such as faculty, academic staff, EOP, Financial Aid, Housing, Student Business Services and others to advocate on behalf of graduate students and to seek resolutions to a myriad of issues impacting the retention and graduation pathway of students.
Maintains an institutional relationship with graduate students who take time off to ensure that they have an action plan to return and complete their studies.
35%: Program Development and Coordination
Coordinates and leads the Doctoral Summer Bridge Program.
Hires, trains, and supports the work of graduate student mentors during the Doctoral Summer Bridge Program.
Develops and implements financial literacy curriculum throughout grant activities.
Implements and organizes effective retention programs and strategies for graduate students who are first in their families to attend college, come from historically low-income backgrounds and under-resourced schools and communities.
Plans, implements, and teaches academic and personal development seminars / courses.
Researches, monitors and tracks policy issues and best practices related to graduate student success, retention and graduation, to inform the development and coordination of assigned programs.
15%: Campus Partnerships
Implements special projects and initiatives related to educational equity, retention and graduation of graduate students.
Serves on campus committees to inform and provide the perspective of minoritized graduate student experiences.
Collaborate with campus units to increase the utilization and inclusion of minoritized graduate students.
As assigned, liaisons and collaborates with Educational Opportunity Programs (EOP), student services units, academic departments and off-campus partners.
5%: Professional Development and Training
Keeps abreast of graduate student trends in higher education, particularly low-income and first-generation college populations.
Participates in professional development activities to continually evolve best practices and stay abreast of innovative and research based practices.
Disseminates best practices and associated graduate student outcomes to the campus community and at conferences.
Serves as a trainer and content expert on issues related to first-generation to college, low-income, immigrant and underrepresented students.
Educates the campus community on effective counseling practices for minoritized graduate students.
Develops, delivers and evaluates training programs to build the capacity of student staff and colleagues that provide direct services to graduate students.
5%: Program Evaluation and Reporting
Develops forms and instruments for in-take, monitoring and reporting on student cases.
Tracks student participation in programs and services, including maintaining case notes on students.
Prepares monthly, quarterly and annual reports documenting patterns and trends in student cases and emerging best practices/solutions in serving students.
Briefs the GANAS Graduate team and campus colleagues on the status of student cases.
Coordinates and contributes to the publication of academic journals and conference presentations.
Participate in the development of the annual goals and the calendar of the GANAS Graduate grant and Educational Opportunity Programs (EOP).
Other duties as assigned.
Education: Bachelor's degree in related area and / or equivalent experience / training.
Demonstrated knowledge of the theories and practice of counseling, learning, human and career development for the support of students intellectual and personal growth.
Knowledge of trends and issues and demonstrated experience of achievement advising and/or counseling students who are first-generation to college, low-income, underrepresented, non-traditional and/or immigrant backgrounds.
Demonstrated experience in case management with students on a college campus.
Knowledge and experience in analyzing complex situations and identifying solutions for problem-solving.
Demonstrated ability to initiate, develop, and coordinate services/programs for students.
Knowledge of the methodologies used to enhance student achievement, such as collaborative teaching / learning models, strategies for effective counseling and peer mentoring, small group facilitation and training, coaching, mentoring, and advocacy.
Multicultural competencies; knowledge and experience working, interacting, and collaborating effectively with diverse groups of staff, faculty, and student populations.
Demonstrated ability to interact effectively, productively and sensitively with students, faculty, staff and parents/family/guardians per the standards and practices of the Family Educational Rights Privacy Act (FERPA) and other relevant policies and best practices.
Excellent time management skills and experience in determining priorities effectively while adhering to deadlines on multiple or simultaneous projects.
Outstanding written, digital and oral communication skills including the ability to make effective group presentations, and to describe programs and provide information with clarity.
Ability to be highly reliable, follow through on all assignments and prepare reports in a timely manner and be punctual for meetings and appointments.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Copyright 2017 Jobelephant.com Inc. All rights reserved.