As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
UW Continuum College (UWC²) expands the reach of the University of Washington with programs like UW Professional & Continuing Education, International & English Language Programs, Summer Youth and the Osher Lifelong Learning Institute at the UW that meet the needs of various learners at all phases of their lives. We’re focused on removing obstacles to relevant educational opportunities by addressing geographic, financial, length of commitment, and time constraints, increasing access to knowledge for more people. By looking ahead and experimenting with new approaches, we’re creating new educational opportunities to help people thrive in a world of change.
Diversity and respect for all, is a core value of UW Continuum College. We are committed to improving access to education, removing barriers to entry, and viewing our work through an equity lens. We believe our organization is better when diversity of thought, practice, and experiences are not only welcomed but celebrated. We are passionate about creating, and supporting an inclusive working and learning environment for all students, staff, and faculty.
UW Continuum College (UWC2) has an outstanding opportunity for a Program Manager to join the Academic Programs (AP) team!
The Program Manager implements, maintains, expands, delivers, evaluates, and revises a portfolio of high-quality, university-level non-credit educational programs (see www.pce.uw.edu). This work entails close collaboration with external subject matter experts and internal partners including instructional design, marketing, operations, HR, and IT. Program managers are responsible for ensuring that existing programs meet academic quality and financial targets. Program managers evaluate programs against a set of standard metrics and propose and implement appropriate changes to curriculum, instruction, admission requirements, format, and pricing. Program Managers recruit and manage 20+ contracted instructors and maintain relationships with advisory board members, who help to align the curriculum with market needs. Program managers also identify new program opportunities and develop new offerings. Strong project management skills are needed to develop new programs and oversee curriculum revision projects, both of which involve a variety of stakeholders and many moving parts.
This position provides an opportunity to work in a high-impact organization that operates primarily from funds generated by user fees; emphasizing both high-quality educational experiences and fiscal sustainability.
Program Management – 70% •Manage, deliver, evaluate, and revise a portfolio of high-quality, and non-credit educational programs •Hire and manage contracted instructors for portfolio of certificates and courses •Develop and manage annual program budgets and make responsible fiscal decisions that balance goals of maximizing program value to students, optimizing enrollments, and minimizing financial risk to UWC2 •Manage program advisory boards through facilitative leadership, ongoing engagement and recruitment •Effectively manage the resolution of student and instructor issues by working with the appropriate UWC² staff •Ensure students have access to appropriate resources •Recommend program format: certificate, traditional length course, short course, conference, online learning, etc. •Update program learning objectives in response to changing market needs and conduct regular strategic program planning in collaboration with advisory boards, instructors and internal staff •Research data, examine the environment, survey students and instructors to understand issues, and propose solutions for programs that are struggling •Work cross-functionally to implement program logistics, instructor hiring, program promotion, and improvements to the student experience •Actively network and participate in professional communities of practice within the scope of the assigned portfolio to build relationships that contribute to program growth •Contribute to organizational initiatives and committees as requested
New Program Development and Revision – 30% •Manage curriculum revision projects that involve a variety of stakeholders including contracted content developers and instructors, advisory board members, instructional designers, videographers, and operational staff •Lead the development of new programs, including managing the curriculum development process, hiring and training contracted content developers/instructors, collaborating with Marketing to describe and promote the program, and facilitating operational set-up •Coordinate with AP Directors, Marketing, Market Research and Enrollment Services to develop and implement cohesive plans to connect new programs to prospective students in professional communities and industries •Effectively facilitate meetings, manage conflict and navigate barriers to bring new programs to market and revise existing programs
REQUIREMENTS: Master’s degree, ideally in management, education, law, or technology, with 2-3 years of relevant experience managing multiple programs with demonstrated success in program planning, administration, meeting facilitation, and budgeting.
Other qualities necessary for successful performance in the position include excellent oral, written, and interpersonal communication skills, and the ability to work in a professional manner as both a self-starter and a team member.
Desired: The ideal candidate will have: •Experience in educational program design, online learning, or teaching •A record of success of operating in a team environment to achieve organizational goals •Demonstrated effectiveness in managing multiple priorities and programs •Strong organizational skills
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.