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General purpose: The Director of Admission Operations is responsible for directing, managing, and supervising the daily operation of admissions processes, systems, technology, reporting and records functions within the Undergraduate Admissions department.
Summary of Essential Functions
Manage all aspects of technology related systems pertaining to admission recruitment and communication (e.g., Peoplesoft, Access, mailings and communications)
Formulate and define systems scope and objectives, develop and utilize best practices as they relate to utilizing the Oracle Peoplesoft Enterprise Admissions module
Coordinate all data functions, business processes and workflow as well as user training needs as they relate to the Undergraduate Admission office
Provide oversight of the timely processing of paper-based and online admission materials and applications
Manage admission activities as they interface with the campus business offices (Information Technology, Fiscal Affairs, Continuing Studies, Development, and Student Affairs) on issues pertaining to finances, technology, admissions process, and information tracking
Essential Duties & Responsibilities
Hire, train and supervise a staff of 8 direct reports: 3 full-time, 5 part-time
Orient staff to admissions operations practices, procedures, and polices: monitor the work performance of staff, clearly communicate expectations and responsibilities, coach and/or take corrective actions as necessary
Coordinate admissions workflows to ensure timely processing of admissions records, admissions decisions, and related updates; Collaborate with VP and Undergraduate Admissions leaders to ensure timely coordination in relation to key admissions dates and deadlines
Produce regular statistical and analytical reports on inquiry, application, and matriculation comparisons, activities, and trends; Develop new reports as needed
Manage quality control, accountability, and records integrity standards for communications, data and records
Oversee admissions operations functions including data conversion, automated uploads of purchased information such as standardized test scores, promotional mailings, and admission communications
Perform other related duties as assigned
Knowledge, Skills, and Abilities
Exceptional knowledge of relational databases, the Microsoft Office Suite and Windows environment
Advanced Microsoft Access or similar database management/reporting, spreadsheet creation and maintenance skills
Ability to obtain and analyze quantitative and qualitative data with the ability to present complex data analysis
Strong analytical skills
Strong leadership skills along with expertise in facilitating organizational development and change
Ability to supervise, motivate, and manage staff, and manage projects and operations
Team player, able to balance multiple priorities and deadline-driven work in a busy office environment
Education: A minimum of a baccalaureate degree is required
Experience: Track record of effective staff and project management with progressively increasing responsibilities, and a hands-on management style that includes the ability to hire, train, develop, motivate, and mentor staff. Demonstrated track record of using statistics and technology in developing and implementing operations and procedures.Â
Five yearsâ project and staff management experience
Peoplesoft and Microsoft Office Suite experience
Strong, effective team-building skills
Innovative use of technology in building and analyzing recruitment related data
Self-starter capable of setting priorities and working autonomously
Effective strategic and analytical thinking and planning skills
Effective, collaborative communicator
Reporting to this position: Data Systems Manager, Records Coordinator, Administrative Data Systems Assistant, 5 data entry clerks
Conditions of Employment:
Â·Conditions: Background Check
Unusual Circumstances related to position (evening/weekends as necessary)
Physical demands and work environment:
Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to 15 pounds.Â Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Â Required training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment.
Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.
Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.
MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.
Internal Number: R1265
About Maryland Institute College of Art
Founded in 1826, MICA is among the top visual arts colleges in the nation. The college enrolls 1,863 undergraduate and 306 graduate students from 48 states and 54 foreign countries, offering programs of study leading to the bachelor of fine arts (B.F.A.), master of arts (M.A.), master of fine arts (M.F.A.) degrees, and master of professional studies degrees (M.P.S), as well as post-baccalaureate certificate programs and a full slate of credit and noncredit courses for adults, college-bound students, and children. MICA is recognized as an important cultural resource for the Baltimore/Washington region, sponsoring many public and community-outreach programs-including more than 100 exhibitions by students, faculty, and nationally and internationally known artists annually-as well as artists' residencies, film series, lectures, readings, and performances.