The University of Puget Sound seeks applications for a Senior Financial Aid Counselor to join the Student Financial Services team!
The University of Puget Sound is an independent, residential, and predominantly undergraduate liberal arts college, with graduate programs in education and health sciences.
Puget Sound staff enjoy competitive benefits and resources to help them carry out Puget Sound's mission and values and advance the university's strategic plan.
The Senior Financial Aid Counselor provides financial aid and student finance counseling to prospective undergraduate and graduate students, enrolled undergraduate and graduate students and parents. This includes determining need-based financial aid awards, employing professional judgment as appropriate for university, federal and state financial aid programs when there are special circumstances not accounted for in the student financial aid application, providing one-on-one counseling to students and families regarding financial aid awards, eligibility, educational loan opportunities and assisting in financial planning efforts that enable the student and family to meet their financial obligations for enrollment. Updates student aid eligibility as additional information is reported. Reviews documentation submitted as part of the federal verification process. Communicates with financial aid applicants and parents/spouses to resolve incomplete or inaccurate financial aid information. Responds to in-person, telephone and e-mail inquiries from parents and students about university financial policies and student account status. Partners with the SFS Specialists in managing student inquiries, scheduled appointments and walk-in visitors, especially during peak periods of activity. Partners and cross trains with Admission Counselor staff to communicate complex financial aid information and policies to recruited students and families and confidently engage in sensitive financial planning conversations throughout the student recruitment cycle. Participates in admission and student orientation activities. Teams with the broader Enrollment Division staff to ensure exceptional student service for prospective and current students and their families.
Successful candidates will have the following qualifications:
Bachelor's degree or equivalent related experience.
Minimum of three years related experience in university student services.
Minimum of 2 years' experience in the use of Federal Methodology (FM) needs analysis and a strong knowledge of Federal financial aid regulations is required.
Puget Sound is a highly selective liberal arts college located in Tacoma, Washington. Founded in 1888, the University of Puget Sound is rich in history and traditions enjoyed by generations of students, faculty, and community members. Puget Sound offers a four-year curriculum in the liberal arts tradition with more than 50 traditional and interdisciplinary programs as well as selected graduate programs that build effectively on a liberal arts foundation.