*Multiple positions to be filled from this posting.* Thomas Nelson Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high quality education and workforce training, excellent service, and innovative partnerships. *This is a part-time restricted position. Funds to support this position have been designated through December 2021.* *The Position:* The Re-Employing Virginia (REV) coach is responsible for connecting with and assisting individuals who inquire about the REV program to support their enrollment and enhance their success in college. The REV coach will play a key role in bringing new students into career programs and providing them with the opportunity to achieve their goals. The REV coach will serve as a recruiter, advisor and guide in the journeys of our prospective student learners. REV Coaches will assist interested individuals by providing guidance enrolling in academic or workforce training programs, applying for financial aid and scholarships, identifying academic and non-academic needs and connecting those individuals to resources in a supportive and professional manner. The REV coach will communicate with students on a regular basis and engage them individually and/or in small groups. The REV coach will communicate with student services personnel to ensure that students have access to college resources and support that will lead to completion of their academic or workforce program. REV coaches will capture appropriate data on outreach, student communications, and other interactions. * This position is 100% grant funded and will end December 2021.* *Duties and responsibilities:* Provide excellent customer service to potential students through consistent and effective outreach and follow-up. * Make outbound calls to prospective students who have expressed an interest. * Connect with potential students to accurately explain program offerings; discuss and advise suitable programs with consideration for the studentâs interests, qualifications, and career goals. * Attend all required department meetings and training sessions. * Accurately account for all inquiries and admissions activity associated with all inquiries; complete daily activity reports. * Ensure that all necessary documents and forms are completed accurately and in a timely manner. * Keep all required reports current and accurate. * Work collaboratively with college faculty and staff in support of student success.
Thomas Nelson Community College is a two-year institution of higher education established as a part of a statewide system of community colleges. It primarily serves the residents of the cities of Hampton, Newport News, Poquoson, and Williamsburg, and the counties of James City and York.