Initial Review Date (IRD) The Initial Review Date for this job is: 07/29/2020
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Dept Marketing Statement UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened and productive environment.
Colleges, Housing, and Educational Services (CHES) is a multi-funded organization within the Business and Administrative Services (BAS) division at the University of California (UC) Santa Cruz. CHES provides leadership in the areas of college student life and residential services, housing services, facilities, employee housing and capital planning, dining services, conference services, early education services, the Bay Tree Bookstore, ID card services, and business and financial analysis for these areas. Through these units, educational and developmental programs and services are offered to all members of the campus community including students, faculty, staff, children and external constituents.
Under the supervision of the Community Safety Supervisor, the Substitute Community Safety Officers are responsible for providing residential safety and security services for the Community Safety Program, which operates seven (7) nights a week, 365 nights a year from 7 pm through 3 am. In addition, while on duty the incumbent will serve as a liaison with Fire, Police, and Dispatch; respond to student concerns; and provide documentation regarding all community interactions. This is a non-scheduled provisional position with no guaranteed hours. Incumbents are offered work as shifts become available or per department need.
Pay, Benefits, & Work Schedule Salary Information: $20.32/hour
No. of Positions: Multiple
Benefits Level Eligibility: None
Schedule Information: Part-time, Variable Percentage of Time: 10% Average Hours Per Week: TBD Days of the Week: TBD Shift Includes: Day, Evenings, Weekend
Employee Classification: This is a Limited appointment
Job End Date: 6/30/2021, with possibility of extension
Work Location: UC Santa Cruz Main Campus
Union Representation: Service Unit - SX
Job Duties 70% - Community Patrols
Duties/Responsibilities: Provide nightly foot patrols throughout the assigned residential community; complete lockup rounds; contact a Community Safety Officer Supervisor for direction for all non-routine occurrences; respond as directed by Dispatch to radio calls; provide assistance and support to the residents as needed; document and report all interactions via nightly logs or incident reports per procedure; assist Fire and Police as needed, identify and mitigate any unsafe condition or health risk encountered; document and report in the logs community observances regarding student events, gatherings, and unusual happenings.
15% - Reporting
Duties/Responsibilities: Provide written documentation of all policy violations, community/resident interactions, incidents, radio calls, emergencies, occurrences, and observations which occur during the work shift as per departmental procedures.
15% - Emergency Preparedness
Duties/Responsibilities: Be familiar with and ready to enact the campus Emergency Response Plan and Student Affairs Emergency Plan procedures. Be able to manage evacuations of buildings and communities as needed. Be able to extinguish small fires. Be ready to provide first aid, CPR or AED services as needed. Be familiar with Community Emergency Responder Team (CERT) practices and procedures and be ready to respond in the event of an emergency or disaster. Provide training as needed in CPR/first aid/AED, CERT, and the campus and divisional emergency plans.
5% - Other Duties
Duties/Responsibilities: Will drive campus owned vehicles and/or a personal vehicle as needed. Perform other duties as assigned in support of Student Affairs and the University.
Customer service experience sufficient to interact in a positive and professional manner with all levels of personnel within the organization.
Strong interpersonal skills sufficient to connect with people in a respectful, supportive, yet authoritative manner with people from a wide variety of cultural backgrounds.
Excellent writing skills sufficient to draft clear and concise correspondence, reports and procedures.
Strong communication skills sufficient to listen, mediate, negotiate, and promote open dialog.
Strong critical thinking and problem-solving skills sufficient to analyze problems in the field and develop and implement innovative and creative solutions which adhere to campus policies and procedures.
Knowledge of and familiarity with safety and security industry standards and practices.
Demonstrated ability to utilize various desktop computer applications, create documents and send emails.
Ability to comprehend and effectively explain a wide variety of complex and detailed policies and procedures.
Ability to exercise judgment and discretion in sensitive and/or confidential personnel matters.
Ability to calm and de-escalate tense and charged situations and successfully avoid violence or continuation of hostilities.
Ability to work well independently as well as part of a team.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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