GREAT PEOPLE MAKE A GREAT UNIVERSITY The Director of Housing & Residence Life manages the University’s housing and residence life operations in the Division of Student Affairs; provides fiscal management for department budget; supervises professional and support staff, ensuring efficient operations and programming, and ensures compliance with all relevant policies, procedures, standards, and laws. This position also evaluates and assesses University housing occupancy, retention, and projection trends; oversees the residential facilities to maintain a safe, secure, and healthy living environment; confirms that all room assignments and billings are completed and communicated to students.
SUPERVISION: Oversees the supervision of an Asst. Director, Desk Attendants, Building Service Workers, and Resident/Community Assistants. Directs the overall day-to-day operations of Housing and Residence Life. BUDGET: Forecasts, prepares, approves and monitors Housing and Residence Life revenue and expenditure budget accounts. Collaborates with Budget Office relative to the preparation of annual budgets, financial account audits, budget planning for short-term and long-range goals for renovations, repairs, and future financial implications. MANAGEMENT: Manages Housing and Residence operations that include room applications and housing assignments process, Banner system, building maintenance, repairs and renovation projects, residence hall cleanliness, summer guest conferences, telecommunications operations, and technological support. POLICIES AND PROCEDURES: Establishes, reviews, and revises Housing and Residence Life policies, procedures, and emergency response protocol. Oversees the preparation and implementation of policies and procedures, emergency response, and expectations relative to the Housing and Residence Life operation, programs, personnel, and community living standards for residential students. TRAINING AND DEVELOPMENT: Coordinates the recruitment, selection, training, and evaluation of professional, full-time, and student staff members. Organizes assessment strategies for professional, full-time and paraprofessional staff members, for the purpose of work software. TECHNOLOGY: Directs the utilization of Banner system using database and web-based application, keycard system E-Rez Life, Housing and Residence Life webpage, computer systems hardware and software. PROGRAMMING: Designs and implements program model that will advance the goals of a diverse residential community, which includes the development of social, physical, intellectual, and social-emotional programs for the residential community. Establishes program expectations for staff with an emphasis on community development, leadership, diversity and multiculturalism, in order to enhance a holistic approach for residential students’ educational, cultural, social and personal growth. Establishes departmental standards to recognize, embrace, and celebrate cultural and multicultural awareness of underrepresented and represented groups on campus. JUDICAL: Serves as a hearing officer and administrates the Student Conduct Code of Conduct judicial process for the department in concert with the Director of Judicial Affairs. ADVISEMENT: Serves as liaison to the Residence Hall Council Executive Board. Provides additional support and guidance for the residence hall council. Maintains custodianship of hall government funds. Meets with hall council executive board regularly to discuss community living issues and improvements. ETHICS: Moderates ethical standards for the Department of Housing and Residence Life, its staff members, and resident students. Demonstrates a commitment to the highest standard of ethics at all times. Subscribes to the ACUHO-I Ethical Standards for Housing Professional. MARKETING: Facilitates and organizes the updating of departmental brochures, manuals, publications, student calendar handbook, and design and maintenance upkeep of the Housing and Residence Life web page. ADMINISTRATIVE MEETINGS: Coordinates regularly scheduled departmental management team meetings, one on one staff consultation, and student staff operational meetings. Attends the Division of Student Affairs and/or University-wide committees and meetings. COMMITTEES: Develops departmental committees that include, but not limited to, staff training and development, profession and RA staff selection processes, programming, advisory, and task force. Serves on Student Affairs and University-wide committees. PROFESSIONAL CONFERENCES: Attends regional, state and national professional conferences to stay abreast of best practices in Housing and Residence Life, and to enhance professional growth and development.
The position requires the execution of all job responsibilities and duties in full compliance with all applicable state mandates, university rules and Federal regulations. Position entails cooperation with the directives and initiatives of the Office of Compliance and its efforts to promote a culture of compliance throughout the university.
Knowledge of college student development (theory and practice) Knowledge of residence life operations Commitment to supporting the needs of students from underrepresented populations Experience implementing programs and services geared towards meeting the needs of students from underrepresented backgrounds Proven commitment to providing leadership in enhancing an atmosphere of diversity and inclusion Interpersonal/human relations skills Written and verbal communication skills Supervisory skills and abilities Organizational/Strategic Planning/Budget Management skills
Experience with Problem Solving and Critical Thinking
Ability to maintain confidential information
Ability to handle multiple tasks simultaneously Ability to work flexible schedule Ability to operate a personal computer and various software programs Resiliency under pressure, de-escalation intervention skills
Additional Salary Information: This is a live in position, with meals provided while school is in session
About Chicago State University
Chicago State University (CSU), founded in 1867, is the oldest public university in the Chicago Metropolitan area. CSU is known for its impressive landscape, sitting on 161 wooded acres featuring large tracts of open space and beautiful trees. The campus is located near the recently-renovated CTA 95th Street station, as well as other transit systems that all provide commuter students, faculty and staff convenient access to the campus. The University’s five colleges—Health Sciences, Arts and Sciences, Business, Education and Pharmacy—offer various undergraduate, graduate, and professional degree-granting programs. The University also provides the greater South Side Chicago community with a multitude of athletic, cultural, educational and recreational activities.
Under the leadership of President Zaldwaynaka Scott, whose term began in July 2018, CSU has been committed to the processes of renewal and transformation, despite the challenges of limited institutional resources. The President’s studentcentered vision focuses on the advancement of the outstanding academic programs currently in place, as well as the development of new, innovative, and relevant programs to meet the needs ...of employers of the twenty-first century. Top priorities for the President include an unwavering focus on sustainable enrollment growth and student success.