SUPERVISION: Oversees the supervision of an Asst. Director, Desk Attendants, Building Service Workers, and Resident/Community Assistants. Directs the overall day-to-day operations of Housing and Residence Life. BUDGET: Forecasts, prepares, approves and monitors Housing and Residence Life revenue and expenditure budget accounts. Collaborates with Budget Office relative to the preparation of annual budgets, financial account audits, budget planning for short-term and long-range goals for renovations, repairs, and future financial implications. MANAGEMENT: Manages Housing and Residence operations that include room applications and housing assignments process, Banner system, building maintenance, repairs and renovation projects, residence hall cleanliness, summer guest conferences, telecommunications operations, and technological support. POLICIES AND PROCEDURES: Establishes, reviews, and revises Housing and Residence Life policies, procedures, and emergency response protocol. Oversees the preparation and implementation of policies and procedures, emergency response, and expectations relative to the Housing and Residence Life operation, programs, personnel, and community living standards for residential students. TRAINING AND DEVELOPMENT: Coordinates the recruitment, selection, training, and evaluation of professional, full-time, and student staff members. Organizes assessment strategies for professional, full-time and paraprofessional staff members, for the purpose of work software. TECHNOLOGY: Directs the utilization of Banner system using database and web-based application, keycard system E-Rez Life, Housing and Residence Life webpage, computer systems hardware and software. PROGRAMMING: Designs and implements program model that will advance the goals of a diverse residential community, which includes the development of social, physical, intellectual, and social-emotional programs for the residential community. Establishes program expectations for staff with an emphasis on community development, leadership, diversity and multiculturalism, in order to enhance a holistic approach for residential students’ educational, cultural, social and personal growth. Establishes departmental standards to recognize, embrace, and celebrate cultural and multicultural awareness of underrepresented and represented groups on campus. JUDICAL: Serves as a hearing officer and administrates the Student Conduct Code of Conduct judicial process for the department in concert with the Director of Judicial Affairs. ADVISEMENT: Serves as liaison to the Residence Hall Council Executive Board. Provides additional support and guidance for the residence hall council. Maintains custodianship of hall government funds. Meets with hall council executive board regularly to discuss community living issues and improvements. ETHICS: Moderates ethical standards for the Department of Housing and Residence Life, its staff members, and resident students. Demonstrates a commitment to the highest standard of ethics at all times. Subscribes to the ACUHO-I Ethical Standards for Housing Professional. MARKETING: Facilitates and organizes the updating of departmental brochures, manuals, publications, student calendar handbook, and design and maintenance upkeep of the Housing and Residence Life web page. ADMINISTRATIVE MEETINGS: Coordinates regularly scheduled departmental management team meetings, one on one staff consultation, and student staff operational meetings. Attends the Division of Student Affairs and/or University-wide committees and meetings. COMMITTEES: Develops departmental committees that include, but not limited to, staff training and development, profession and RA staff selection processes, programming, advisory, and task force. Serves on Student Affairs and University-wide committees. PROFESSIONAL CONFERENCES: Attends regional, state and national professional conferences to stay abreast of best practices in Housing and Residence Life, and to enhance professional growth and development.

The position requires the execution of all job responsibilities and duties in full compliance with all applicable state mandates, university rules and Federal regulations. Position entails cooperation with the directives and initiatives of the Office of Compliance and its efforts to promote a culture of compliance throughout the university.

Knowledge of college student development (theory and practice)
Knowledge of residence life operations
Commitment to supporting the needs of students from underrepresented populations
Experience implementing programs and services geared towards meeting the needs of students from underrepresented backgrounds
Proven commitment to providing leadership in enhancing an atmosphere of diversity and inclusion
Interpersonal/human relations skills
Written and verbal communication skills
Supervisory skills and abilities
Organizational/Strategic Planning/Budget Management skills             

Experience with Problem Solving and Critical Thinking

Ability to maintain confidential information

Ability to handle multiple tasks simultaneously
Ability to work flexible schedule
Ability to operate a personal computer and various software programs
Resiliency under pressure, de-escalation intervention skills