Academic Support Services, Student Affairs Administration
Associate Director for Student Support, CMASS AISP Administration University of Massachusetts Amherst
The University of Massachusetts Amherst invites applicants to apply for the position of Associate Director for Student Support, CMASS. Reporting to the Director of CMASS, the Associate Director for Student Support develops, oversees and assesses comprehensive personalized student support services for students from diverse racial and socioeconomic backgrounds and leads with positive, collaborative and inclusive approaches; focuses on achieving the department’s mission, goals, objectives, work standards and assigned priorities, and serves in the capacity of director as needed.
Develop and participate in dynamic team that offers culturally appropriate, strength/asset based coaching services that result in meeting success markers for cognitive growth, retention and graduation of students from diverse ethno-racial, cultural and socioeconomic backgrounds in collaboration with personnel in enrollment management, student success, student affairs and academic affairs. Supervise and develop a team of staff, develops and measures goals and develops complementary programming and events.
Develop and maintain strong fiscal, administrative and data driven systems to ensure efficiency and responsible evidence-based decisions including comprehensive assessment of program and learning outcomes and develop reports and budget requests.
Maintain contemporary knowledge of current trends, service models delivery, and technology; establishes relationships and collaboration grounded on positive dialogue, skillfully works through conflict, seeks opportunities to build coalitions to meet goals, and to address barriers to goal attainment.
Work some evenings and weekends as needed.
Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.
Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
Demonstrates capacity, skill and willingness to engage students and contribute to student success.
Works collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.
Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
Four (4) years of experience supervising professional staff and combined work experience to include providing services to students from historically underserved populations, providing/developing support services grounded in principles of social justice/cultural wealth model/self-empowerment/student development.
Strong administrative and technical skills to include assessment, budget management, writing reports, experience with Microsoft Office suite.
Field of study is in higher education administration, counseling, student development, sociology, psychology or another related field.
Experience working in higher education in multicultural affairs/academic advising/student affairs.
Experience working with foster youth, foster alum, youth in out of home care, emancipated youth.
Training in coaching, coaching certification, experience advising with coaching perspective.
Contemporary knowledge of and experience with social media platforms, varying content delivery systems, use of technology to offer service and support students through transitions/transformational learning.
Physical Demands/Working Conditions:
Typical Office environment activity.
Monday- Friday 8:30AM- 5:00PM
Work some evenings and weekends as needed.
Professional Staff Salary Administration Program Position Level: 29
Special Instructions to Applicants:
Please submit your letter of interest, resume, and names, addresses, email and phone numbers of three references by the priority deadline of March 20, 2020. Applicants should apply by the priority deadline in order to ensure consideration.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.