Admissions/Enrollment Mgmt, First Year Experience, Orientation/New Students
The Office of the Associate Provost for Undergraduate Education at Michigan State University seeks a Director for New Student Orientation (NSO). The NSO Director is responsible for the leadership, administration, strategic visioning, and evaluation of orientation programs for new first-year, international, and transfer students as well as their parents and families. The director leads an office of five team members responsible for the day to day operations of a large comprehensive orientation program.
Candidates should have a strong background in student orientation, student transitions, leadership, cultural adjustment, diversity and inclusion, campus partnerships, and program assessment and evaluation. The position is a 12-month annual year, full-time (100% FTE) academic staff position (Academic Specialist – Advisor - Continuing Status) and reports to the Associate Provost for Undergraduate Education (APUE) and Dean of Undergraduate Studies.
Duties and Responsibilities
Responsible for creating a strategic vision for MSU’s orientation programs
Leads the Associate Director in aligning the organizational structure with the strategic vision
Regularly meets and collaborates with colleges and service partners to make data-driven decisions on orientation caps, student schedules, program content, and program logistics
Chairs university-wide committee of campus partners (i.e., Action Team) who participate in and contribute to orientation and transition efforts
Presents biannually to high level Advisory Board (comprised of VPs, Associate Provost, faculty, and select unit directors) on improvement plan, challenges, and successes of orientation program
Understands and advocates for the needs of diverse student populations within offered programming
Determines best practices of integrating technology into orientation programs and leads effort to develop on-line orientation options for students
Collaborates with APUE and the Hub for Innovation and Learning and Technology to facilitate campus discussion with academic, student affairs, and service units to create a comprehensive plan of how MSU creates an intentional learning environment to support undergraduate student development in academic, cognitive, and social areas
Participates in professional development opportunities, including presenting workshops and seminars for units on campus related to orientation and transition issues
Seeks leadership role(s) in regional or national organizations related to orientation and/or first-year transitions
Aligns NSO strategic vision with the diversity, inclusion, and equity goals of MSU
Research and Assessment
Develops learning outcomes for each orientation program (i.e., first-year, transfer, international students, family) that connect to best practices in orientation and support APUE’s vision for student success
Creates assessment plan to evaluate effectiveness of orientation programs and determine if desired learning outcomes are being met, as well as measure student and family satisfaction of orientation programs
Engages and conducts research about best practices in student orientation
Disseminates results of research and assessment to APUE and campus community, as well as presents relevant findings at national or international conferences
Publishes relevant findings in appropriate outlets (e.g., practitioner publications, orientation blogs and web sites, academic journals)
Oversees development of an orientation training for NSO student leaders
Regularly presents at regional and national related organizations, including NODA
Understands and stays current on research and best practices related to orientation, first-year students, and general student development research to support the transition of first-year, transfer, and international students into post-secondary education
Researches and assesses the needs of students from diverse backgrounds to ensure programmatic efficacy for all identities.
Leadership and Administration
Supervises a team of professional staff, a graduate assistant and practicum students
Serves as primary representative for NSO at APUE unit and division meetings, general university committees, and to other campus stakeholders.
Serves as the principle liaison and partner for multiple campus units, such as admissions, registrar, financial aid, inclusion and equity, residence education and housing services, office for international students and scholars, and academic advising units within each college
Projects budgetary commitments and communicates needs to Associate Provost
Leads Associate Director in strategic communication to students, parents, family members, and guardians.
Serves as part of on-call contact team for all spring, summer, and fall orientation programs
Partners closely with campus service providers to regularly share information in a timely fashion, communicate needs, and discuss upcoming changes or challenges
Other duties as assigned
Master’s degree in higher education, student affairs, college student personnel, or other related areas
7-10 years of progressively more responsible experience in orientation and/or first-year student programs
Previous experience with supervising professional and student staff
Previous experience managing and implementing large-scale events
Experience in making data-driven decisions regarding programmatic efforts
Experience with program evaluation
Strong commitment to diversity and inclusion
Demonstrated ability to provide vision and direction to program content and delivery while managing and fostering a team
Experience in budget management including long-term strategic budget planning
Demonstrated ability to communicate and work effectively with various constituents in a large organization
International experience that may include studying, living or working abroad, or interacting with international students
Sensitivity to the unique needs and cultural differences of a diverse student body
The ability to work in a cross-cultural environment
Background in supporting and developing students from diverse backgrounds, including race, ethnicity, socioeconomic status, gender identity, and ability
A complete application consists of a cover letter, curriculum vitae, and the name, address, email and phone numbers of three references.
Internal Number: 612575
About Michigan State University
Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.