Under the general supervision of the Executive Director of the University-Student Union (U-SU), the incumbent serves as the principal administrator of the Cross Cultural Center (CCC). The incumbent is a member of the U-SU leadership team and contributes to collaborative strategic planning, implementation and management of the U-SU programs, services, personnel and facilities. The incumbent provides daily administration, supervision and oversight for the Cross Cultural Center including the Asian Pacific Islander, Chicanx/Latinx, Pan African, and the Gender & Sexuality Student Resource Centers. The incumbent directly supervises an Assistant Director, Program Coordinators, an Administrative Assistant, and indirectly supervises student assistants. The Director is responsible for the planning, development, implementation and evaluation of all CCC programs and services. The Director collaborates with university and community members to support student success. This position is delegated a high degree of responsibility and makes recommendations regarding shifts in the department’s mission and important practices. The Director may serve as U-SU administrator in charge in the absence of the Executive Director.
Leadership and Supervision
Serves as a member of the U-SU's executive management team, responsibilities include the review, development and oversight of major administrative & operational policies, procedures, projects and changes.
Supervises, recruits, trains and evaluates the Cross Cultural Centers’ professional and student
Attends all U-SU meetings and Student Life Council meetings as required, and U-SU Board of Director’s meetings as needed.
Acts as liaison with BOD, U-SU and University community regarding equity and response to marginalized communities as needed.
May serve as the acting Executive Director or administrator in charge in absence of E.D.
Trains monitors all staff members regarding the fiscal policies and procedures of the U-SU.
Proposes annual departmental budget. Monitors departmental budget and provides quarterly budget assessments to the Associate Executive Director.
Reviews and provides preliminary approval of all human resource and financial documentation, programming and vendor contracts for the Executive Director or designee.
Curriculum Development and Events Implementation
Leads collaborative efforts, cross-cultural and social justice-focused events and programming utilizing current and emerging theory and praxis in the context of community events.
Oversees the production of CCC documents and promotions with the U-SU Graphics Department.
Manages the cultural grad celebrations.
Oversees department social media and publicity efforts.
Supports staff by attending daytime, evening, and weekend events.
Facilitates trainings and workshops for university departments and student organizations.
Collaborates with Vice President for Student Life, Vice Provost for Diversity and Engaged Learning, and other colleagues on campus climate, diversity, equity, and student issues/trends.
Establishes working relationships with faculty to develop co-curricular learning opportunities for campus, with a focused effort to work with faculty from Area, Ethnic, and Women’s, Gender, and Sexuality Studies departments.
Develops and maintains student outreach and retention programs in collaboration with EOP, Student Support Program, and other departments.
Ensures collaborative relationships and programming efforts with the Center for Student Involvement, departments/colleagues in the Division of Student Life, and affiliated student organizations.
Community Consciousness and Emerging Trends
Develop proactive and follow-up responses to community/campus issues, current events, emerging trends in cultural centers/higher education, and student concerns.
Performs other duties as assigned.
Demonstrated ability to work with an ethnically diverse and culturally pluralistic student body and staff.
Demonstrated ability to lead during change and to create collaborative working relationships.
Master's Degree in student personnel services or related field preferred. Doctorate preferred.
Minimum of five years of progressively responsible management in social justice and equity programs with marginalized communities including: education, change management, strategic management, collaboration and leading a team.
Experience in fiscal and contract management, oversight and reporting.
Excellent oral and written communication skills.
Demonstrated ability to utilize current industry standard software and applications.
Experience in small and large group programming required.
Knowledge of and commitment to the principles of student development required.
Three to five years of supervisory/managerial experience required.
Student union experience or related university student life experience preferred.
Employer will assist with relocation costs.
About University-Student Union at Cal State LA
The University-Student Union (U-SU) first opened its doors in 1976 and celebrated the grand opening of the current 91,000 square foot facility in 2009. Today’s Cal State Los Angeles University-Student Union serves over 28,000 undergraduate and graduate students.
Thirty full-time staff and about 120 student assistants work together to ensure the U-SU offers outstanding programs and services for student scholars and the campus community. The Cal State LA University-Student Union is a non-profit auxiliary operating in close partnership with the University. Funding for the U-SU is generated primarily from student fees, which provide value through leadership and community building opportunities, cultural programs, and space to study and relax.
The U-SU is governed by a Board of Directors comprised of elected students, faculty and staff.
With a focus on encouraging social, cultural, recreational, and educational programming for the University and broader community, the U-SU hosts more than 3,000 programs and events each year. These range from programs sponsored by the U-SU, to programs hosted by student clubs and organizations, University departments, and community groups. The U-SU... supports the Center for Student Involvement, the Cross Cultural Centers (Asian Pacific Islander, Chicanix Latinix, Gender and Sexuality, and Pan African Student Resource Centers) , Xtreme Fitness Center, the Pit games room, Graffix department, Conference Services, Operations, and Administration services. Also housed in the facility are the Associated Students Incorporated, Alumni Center, Computer center, banking, and food services.