The overall goal of the College of Science and Mathematics (CSM) Student Success Center (SSC) is to enhance advising in the academic home of CSM students, to increase the number of places that a student can find guidance and support, and to do so in a network of partnerships, so as to improve student retention and reduce time to graduation. The mission of the Student Success Advisor includes supporting CSM faculty in implementing major-specific advising procedures and policies, effectively communicating said procedures and policies to the CSM student body, and supporting CSM students in attaining their educational and career goals. Thus, the specifics of Student Success Advisor interactions with faculty and students can be expected to vary in a way that reflects differing advising practices across CSM departments.
The Student Success Advisor will be responsible for continuing a proactive, developmental advising culture in order to provide to students guidance based on theories and knowledge of teaching, learning and human development, reflective of developmental and demographic profiles of the student population, and responsive to the needs of individuals, special populations, and communities.
Provide individual (on both walk-in and appointment basis) and group advising for students served by the Student Success Center on a wide range of academic issues, including degree requirements and the general education curriculum of the university
Participate in New Student Orientation program to present Advising and Registration sessions for CSM, as well as Open House and Welcome Day sessions; assist students with making a smooth transition to campus
Explain and interpret transfer credit policies and evaluations; assist students with the inter-college transfer process
Use WISER, the degree progress report, and other technological tools to advise students
Serve as designated academic advisor for sections of Science Gateway Seminar
Manage and develop as well as assist others in one or more programs and/or projects related to student success and retention such as:
Freshman Success Communities – communication of block scheduling and advising of students selected to participate
Supplemental Instruction – working with faculty and student leaders to offer additional help for traditional gateway courses
Student Referral Program – working with faculty to identify at-risk students and intervene with advising and other support services
Academic Probation Program – intrusive advising program for students who have been placed on academic probation by the university
Assist with communications to students – distribution of news and information through e-mail and by using technology as a communication tool in advising
Academic Enhancement Services – location and communication of undergraduate research or internship opportunities for CSM students
Master's degree and a minimum of two (2) years of providing direct student services in higher education is required. A Bachelor's degree and four (4) years of providing direct student services in higher education can be substituted for the required experience.
Ability to work occasional weekends may be required.
Knowledge of current student development theory and research
Understanding of professional development needs of science and mathematics students
Proven ability to work with diverse populations
Ability to utilize technology to promote access, efficiency and effectiveness of programs and services offered by the Student Success Center
Ability to use and understand student success data in advising
Demonstrated organizational ability and attention to detail
Review of candidates will begin following the application closing date of April 25, 2019.
Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.
The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.