| Position Summary: Reporting to the Assistant Dean of Students and Director of Housing and Residence Life (ADOS/DHRL), the Assistant Director (AD) is responsible for the immediate supervision of a residential area housing approximately 300 undergraduates. The AD oversees the programmatic and administrative operations of eight (8) residential facilities within their area of responsibility, including traditional residence halls and several special interest communities. The AD supervises the Head Resident Assistant and 15 undergraduate students in their daily tasks. The AD works in close connection with the Student Affairs, Facilities, Campus Security and Enrollment Management areas of Hollins University. The Assistant Director is required to live on campus, and may be called at any time to assist with student emergencies. Essential Functions: Residence Life Staff Recruitment, Training, Supervision/Evaluation, & Development The Assistant Director is responsible for the continuing professional development of their undergraduate student staff. The AD accomplishes this through direct training, monthly staff meetings, one-on-one meetings, and communicating information from pertinent conferences. - Resident Assistant (RA) Recruitment:
- Coordinate all student staff recruitment processes.
- Training:
- Assist with fall and spring RA training.
- Present topics to Housing and Residence Life staff during monthly in-service training sessions.
- Provide developmental activities for area staff on a continual basis.
- Assist in the planning and implementation of spring orientation for new RAs.
- Supervision/Evaluation:
- Informally evaluate staff on a continual basis.
- Formally evaluate staff according to established guidelines.
- Staff Development:
- Assist with the coordination of a comprehensive staff development program that includes ongoing training and recognition.
Community Development & Programming The Assistant Director encourages community development by ensuring staff and residential groups provide educational and social programs in accordance with established programming guidelines. - Community Development:
- Continually assess student needs and interests to develop and implement programs and policies that promote an academically-supportive residential community.
- Work with faculty, staff, and RAs to facilitate experiences and programs which promote student success.
- Consider, approve, and review staff programs.
- Allocate and monitor programming budgets, and approve spending.
- Attend programs and events when possible.
- Regularly report programming efforts to the ADOS/DHRL.
- Specialty Housing:
- Coordinate a specialty housing leadership program to educate elected house leaders on HRL expectations.
- Participate in regular “stakeholders” meetings with house advisors, presidents, and RAs.
- Develop specialty housing guidelines in conjunction with faculty advisors and house leadership.
- Coordinate specialty housing signup, including general application procedures with faculty advisors, house leadership, and the ADOS/DHRL.
- Coordinate the Special Interest Housing review process.
Behavioral Concerns & Student Conduct The Assistant Director is responsible for referring students who are experiencing emotional and/or psychological difficulties to the appropriate university resources. Additionally, the AD assists with the overall administration of the policies and procedures contained within Hollins University’s Student Handbook and the Housing and Residence Life Housing Agreement. - Behavioral Concerns:
- Review and follow up on reports regarding students with emotional and psychological concerns.
- Advise RAs in handling student concerns.
- Intervene with students experiencing difficulties, and assess the nature and extent of difficulties. When appropriate, refer to other campus resources.
- Assist Health & Counseling Services with crisis management and program implementation as necessary.
- Student Conduct:
- Investigate individual and communal billing reports, and assign fines when appropriate.
- Ensure that student staff understand, uphold, and enforce all university policies and procedures.
- Examine existing policies and procedures, and make recommendations for change.
- Assist RAs in addressing community concerns.
- Serve as a hearing officer in resolving low-level conduct cases.
- On-Call:
- Serve as campus on-call resource on a rotational basis.
- Provide nightly assistance to student staff members.
- Assist Campus Security, Roanoke police and/or fire departments, and other university personnel as needed.
Housing Administration & Management The Assistant Director is responsible for the daily administration and management of eight (8) residential facilities. In addition, the AD is responsible for managing summer housing. - Housing Assignments
- Maintain current waiting and open space lists for housing spaces in the supervised area.
- Approve student room changes, and update housing records.
- Facilities
- Monitor building maintenance and custodial needs.
- Ensure maintenance request process is understood by staff and residents.
- Actively pursue emergency requests related to building maintenance.
- Actively investigate and address common area damages within residential buildings.
- Communicate with Facilities personnel on a regular basis.
- Process room condition and facility walk-through reports.
- Prepare billing reports for individual room and common area damages.
- Summer Student Housing:
- Coordinate summer housing assignments, move dates, room condition reports, and damage billing.
- Hire, train, and supervise summer student staff.
- Coordinate summer on-call schedule.
Safety & Security The Assistant Director is responsible for monitoring the safety and security within designated residential areas through reviewing security reports, identifying security issues, and addressing these issues accordingly with the proper university staff and students. - Campus Response
- Identify safety and security issues in areas, and respond to student concerns promptly.
- Ensure proper follow-up on reported concerns involving students’ health and safety.
- Assist university departments with distribution of safety and security related information.
- Maintain regular communication with security personnel, and address specific security concerns with the ADOS/DHRL.
- Promote a positive working relationship between security officers and residence life staff members.
- Policies & Procedures
- Assist in the development and enforcement of safety and security policies and procedures.
Other Responsibilities: - Complete end-of-year reports for the area supervised, including special projects.
- With support from the Student Affairs staff, the AD is expected to stay up-to-date on current housing and higher education research and trends.
- Other duties as assigned.
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