Reporting to the Assistant Dean of Students and Director of Housing and Residence Life (ADOS/DHRL), the Assistant Director (AD) is responsible for the immediate supervision of a residential area housing approximately 300 undergraduates. The AD oversees the programmatic and administrative operations of eight (8) residential facilities within their area of responsibility, including traditional residence halls and several special interest communities. The AD supervises the Head Resident Assistant and 15 undergraduate students in their daily tasks. The AD works in close connection with the Student Affairs, Facilities, Campus Security and Enrollment Management areas of Hollins University. The Assistant Director is required to live on campus, and may be called at any time to assist with student emergencies.
Staff Recruitment, Training, Supervision/Evaluation, & Development
The Assistant Director is responsible for the continuing professional development of their undergraduate student staff. The AD accomplishes this through direct training, monthly staff meetings, one-on-one meetings, and communicating information from pertinent conferences.
Resident Assistant (RA) Recruitment:
Coordinate all student staff recruitment processes.
Assist with fall and spring RA training.
Present topics to Housing and Residence Life staff during monthly in-service training sessions.
Provide developmental activities for area staff on a continual basis.
Assist in the planning and implementation of spring orientation for new RAs.
Informally evaluate staff on a continual basis.
Formally evaluate staff according to established guidelines.
Assist with the coordination of a comprehensive staff development program that includes ongoing training and recognition.
Community Development & Programming
The Assistant Director encourages community development by ensuring staff and residential groups provide educational and social programs in accordance with established programming guidelines.
Continually assess student needs and interests to develop and implement programs and policies that promote an academically-supportive residential community.
Work with faculty, staff, and RAs to facilitate experiences and programs which promote student success.
Consider, approve, and review staff programs.
Allocate and monitor programming budgets, and approve spending.
Attend programs and events when possible.
Regularly report programming efforts to the ADOS/DHRL.
Coordinate a specialty housing leadership program to educate elected house leaders on HRL expectations.
Participate in regular “stakeholders” meetings with house advisors, presidents, and RAs.
Develop specialty housing guidelines in conjunction with faculty advisors and house leadership.
Coordinate specialty housing signup, including general application procedures with faculty advisors, house leadership, and the ADOS/DHRL.
Coordinate the Special Interest Housing review process.
Behavioral Concerns & Student Conduct
The Assistant Director is responsible for referring students who are experiencing emotional and/or psychological difficulties to the appropriate university resources. Additionally, the AD assists with the overall administration of the policies and procedures contained within Hollins University’s Student Handbook and the Housing and Residence Life Housing Agreement.
Review and follow up on reports regarding students with emotional and psychological concerns.
Advise RAs in handling student concerns.
Intervene with students experiencing difficulties, and assess the nature and extent of difficulties. When appropriate, refer to other campus resources.
Assist Health & Counseling Services with crisis management and program implementation as necessary.
Investigate individual and communal billing reports, and assign fines when appropriate.
Ensure that student staff understand, uphold, and enforce all university policies and procedures.
Examine existing policies and procedures, and make recommendations for change.
Assist RAs in addressing community concerns.
Serve as a hearing officer in resolving low-level conduct cases.
Serve as campus on-call resource on a rotational basis.
Provide nightly assistance to student staff members.
Assist Campus Security, Roanoke police and/or fire departments, and other university personnel as needed.
Administration & Management
The Assistant Director is responsible for the daily administration and management of eight (8) residential facilities. In addition, the AD is responsible for managing summer housing.
Maintain current waiting and open space lists for housing spaces in the supervised area.
Approve student room changes, and update housing records.
Monitor building maintenance and custodial needs.
Ensure maintenance request process is understood by staff and residents.
Actively pursue emergency requests related to building maintenance.
Actively investigate and address common area damages within residential buildings.
Communicate with Facilities personnel on a regular basis.
Process room condition and facility walk-through reports.
Prepare billing reports for individual room and common area damages.
The Assistant Director is responsible for monitoring the safety and security within designated residential areas through reviewing security reports, identifying security issues, and addressing these issues accordingly with the proper university staff and students.
Identify safety and security issues in areas, and respond to student concerns promptly.
Ensure proper follow-up on reported concerns involving students’ health and safety.
Assist university departments with distribution of safety and security related information.
Maintain regular communication with security personnel, and address specific security concerns with the ADOS/DHRL.
Promote a positive working relationship between security officers and residence life staff members.
Policies & Procedures
Assist in the development and enforcement of safety and security policies and procedures.
Complete end-of-year reports for the area supervised, including special projects.
With support from the Student Affairs staff, the AD is expected to stay up-to-date on current housing and higher education research and trends.
Other duties as assigned.
Master’s degree in student personnel administration or related field.
Proven abilities to meet deadlines, make sound judgments, manage confidential and sensitive matters, and work effectively with multiple constituencies.
Demonstrated success working with diverse populations.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Must be able and willing to work nights and weekends as scheduled and needed.
Must be able to work in student residential buildings that are not handicap-accessible.
Must have a valid United States driver’s license with minimal violations and a personal automobile that’s available 24/7.
Final candidates will be subject to criminal history and motor vehicle background checks.
Minimum of two years of post-graduate experience in residence life, particularly with specialty housing community development.
Experience with small institutions and women’s education.
About Hollins University
Hollins is an independent, liberal arts university in Roanoke, Virginia offering undergraduate education for women, selected graduate programs for men and women, and community outreach initiatives. Founded in 1842 as Virginia's oldest chartered women's college, Hollins provides abundant opportunities to every undergraduate student for research, study abroad, and leadership training, and guarantees access to real-world experience through internships around the globe supported by an extensive alumnae network.
Hollins University is an equal opportunity employer. Hollins values diversity in its community, and strongly encourages applications from members of underrepresented populations.