The Coordinator of New Student & Family Programs will direct, lead, and develop, programs and services for Carolina family members; serve as the offices primary resource for new student and family communications; and hire, train and supervise student employees. This position will direct and lead outreach and education for parents, and lead and develop communications and family relations including website, social media, print publications, and general communication efforts to campus partners. In addition, the Coordinator will be responsible for hiring and supervising NSFP’s Student Project Coordinator team. This position reports to the Assistant Director of NSFP.
Master’s degree in college student personnel, higher education administration or related degree is required.
A minimum of one year of full-time professional experience in higher education is required. Successful candidates must have the ability to work effectively in teams and individually in a fast-paced environment.
Demonstrated understanding of issues of diversity and inclusion; demonstrated leadership and effectiveness in promoting respect and appreciation for diversity and inclusion among students and families.
Demonstrated knowledge of the needs of first-year and transfer students and their families and how to best program, serve, and communicate with these constituent groups.
Experience developing content for print and electronic communications, possess excellent verbal and written communications, proofreading, and editing skills, and have a proven record of sound judgement in the development of web and social media content
Proven ability to prioritize work appropriately and adapt easily to changing priorities as well as work independently on multiple tasks and deal effectively with conflicting priorities. Candidates must have a willingness to work some evenings and weekends.
Would prefer a candidate with previous experience in developing and implementing orientation and transition programs preferred as is experience in developing communications for new students and family members of college students. Experience with managing undergraduate students. Proficiency with design concepts, web content management systems, basic HTML, and Adobe InDesign and working knowledge of audio/video production and editing is also desired.
Internal Number: 20011944
About New Student & Family Programs, UNC-Chapel Hill
The mission of New Student & Family Programs is to provide new undergraduate students the information and activities needed to transition smoothly to the University of North Carolina at Chapel Hill, and to promote an on-going relationship between the families of all Carolina students and the University in support of their students’ success at Carolina.