The individual will assume leadership for enhancing the financial aid functions and leading the development of financial aid incentives for new, current, and returning students. The individual will participate in policy development, strategic planning, assessment, student emergency coordination, and program management. The Director must support a shared governance model, bring a team approach to the position and build a working relationship with all academic and non-academic departments. Some weekend, early morning and evening hours are required. Major responsibilities include but are not limited to the following:
Manage the daily operations of the Office of Student Financial Aid and organize workflow of office for optimum customer satisfaction and efficiency;
Supervise and coordinate award processing and packaging all forms of student aid, application of loans, scholarships, or other awards (War Orphans, VA Benefits, etc.);
Maintain updated information related to state and federal compliance issues for financial aid. Includes providing guidance and interpretation to others on financial aid regulations;
Collaborate with other staff in the development and monitoring of processes that cut across office lines (i.e., Development Office regarding student scholarships; Business Office on joint processing functions such as EFTs, student work-study, G5 drawdown etc.);
Coordinate the preparation of statistical reports as needed by both external and internal constituents;
In collaboration with the Vice President for Student Affairs examine current operations to document and/or develop new policies;
Coordinate financial aid nights to assist in new student recruitment with financial aid policies, procedures, and processing;
Advise prospective new, current, and reactivating students with respect to financial aid and financial literacy;
Serve on various external and internal committees;
Develop and manage financial aid communications to students and the campus community;
Serve on shared governance and other committees as approved by Vice President for Student Affairs;
Perform other duties as assigned.
Bachelor’s degree required, Masters preferred. Must have a minimum of five years of progressively responsible management and supervision in financial aid. An understanding of federal and state regulations governing awarding of aid is required. Experience with relational databases (Ellucian Banner) a plus. Must possess excellent oral and written communication skills and office-related software. Support of a safe, student-centered learning environment and an appreciation for, and understanding of, a two-year college mission is expected; along with the ability to further the College’s commitment to multiculturalism and diversity.
About Rhodes State College
Rhodes State College is a public, state-assisted institution of higher learning which is chartered to provide degree granting career education programs, non-credit workforce development, and consulting for business and industry. The college prepares students for entry into careers, develops the regional workforce through credit and non-credit occupational training, and offers curricular programs that prepare students for transfer completion baccalaureate programs at selected colleges and universities. With over 4,100 students, the college's core institutional values of integrity, caring, responsibility, respect, and quality guide its policies and practices.