The Assistant Director for Housing Services will manage the Conference and Summer Housing programs at the University, in addition to, yearly contract renewal for 7,000 continuing residential students and 3,500 new residential students. The selected candidate will recruit summer staff (both professional and students) and meet with contracted clients to discuss specific needs and requests. They will also develop employee shift schedules, prepare and implement a full training program, and supervise 4-6 professional staff members during the summer months, and provide indirect supervision to approximately 100 student staff members. After completion of the conference season, they will complete follow-up with clients and vendors for appropriate revenue and expenditure monitors and vendor contract compliance (i.e. linen service company). The incumbent will oversee space reservations and occupancy. Will liaise with operations and administrative staff to ensure the success for the conference housing program. Additionally, they will manage the summer assignment and billing processes. This position reports to the Associate Director of Residential Programs for Administration and Services
Manage with the reservation processing of Conference Housing registrants including: Adult Professionals, Sports Camps and Youth Academic/Cultural Enrichment programs.
Communicate with individuals and conference contacts regarding space reservation requests and registration details.
Coordinate space preparation for each Conference group with Conference Hall Directors and Operations staff to ensure readiness of space prior to arrival of each individual / group including linen as required.
Liaison with Conference Hall Directors following the departure of each individual/group from Conference Housing to compile registration records, damage recovery assessments, etc. to ensure prompt invoicing and collection of fees.
Manage the summer (student) housing assignment process including working closely with the Quad Office Service Manager(s) to ensure readiness and track occupancy.
Plan, implement, and assess the annual contract renewal process for 7,000 continuing residential students.
Coordinate housing assignments for approximately 3,500 new residential students in collaboration with Undergraduate Admissions, Graduate School, and the Undergraduate College Program.
Provide direct supervision to two full-time Housing Coordinators and a graduate staff assistant.
Provide direct supervision to 4-6 full-time Resident Hall Directors between June-August.
Coordinate the selection process of approximately 100 student Conference Assistants including working with the Offices of Community Standards and Human Resources to complete disciplinary, criminal and sexual offender background checks of all applicants as part of the recruitment and selection process.
Provide direct supervision to Emergency Medical Technicians who staff and operate an Emergency Triage Center for conference guests participating in Youth Aged Academic/Cultural Enrichment Programs.
Implement a comprehensive training program for all Conference Assistants including mandatory First Aid / CPR / AED training as well as Title IX, Sexual Harassment and Diversity Training. Integral to the training program will also be a session focused on Customer Service.
Assist Conference sponsors with navigating the permit process (revocable permits, liability and/or sexual molestation insurance policies, etc.) required to host a conference that utilizes residence hall spaces.
Plan, implement, and assess the annual contract renewal process for 7,0000 continuing residential students.
Work with the Associate Director of Residential programs for Administration and Services and the Director of Residential Risk Management to ensure that NYS Safety Plans for Youth Academic/Cultural Enrichment Conferences and Sports Camps are in place and are being adhered to by sponsoring groups who utilize residence hall space as a component of their program.
Oversee an on-call duty rotation system for the Conference Hall Directors. Serve as the first level response during crisis situations.
Other duties as assigned as appropriate to rank and departmental mission.
This is a full time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA exemption. Night and weekend work may be required.
Stony Brook University will be 100% tobacco-free starting January 1, 2016. See our policy and learn more at stonybrook.edu/tobaccofree.
This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such are required to report to work/remain at work even if classes are cancelled, and the campus is working on limited operations in an emergency.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org.
Required Qualifications (as evidenced by an attached resume):
Master's degree. Three years of full-time professional experience in University Residence Hall, Conferences Administration, or Hospitality Management. Supervision experience.
Master's degree in Business, Higher Education, Hospitality Management, or related field. Experience with Program administration and/or event management. Experience in crisis/risk management. Experience participating in collaborative working groups (e.g. committees, project teams, task forces, focus groups). Experience training staff.
Additional Salary Information: Furnished, on campus apartment provided
About Stony Brook:Stony Brook University, home to many highly ranked graduate research programs, is located 60 miles from New York City on Long Island's scenic North Shore. Our 1,100-acre campus is home to 24,000 undergraduate, graduate, and doctoral students and more than 13,500 faculty and staff. SBU is a comprehensive research-intensive university and a member of the prestigious Association of... American Universities (AAU), which includes 34 public universities among its 62 members. SBU consists of 12 schools and colleges and a teaching hospital that provides state-of-the-art healthcare in the Long Island region. SBU also manages and performs joint research with Brookhaven National Laboratory, the only Department of Energy Laboratory in the Northeast, and shares doctoral programs with Cold Spring Harbor Laboratory, a world-renowned molecular biology institute. Home to the Emerson String Quartet, the Jackson Pollack House in East Hampton, New York, the Humanities Institute, and the Southampton Arts Program, and with endeavors that extend to the Turkana Basin Institute in Kenya and the Ranomafana National Park in Madagascar, SBU sustains an international reputation that cuts across the arts, humanities, social sciences, and natural sciences.