The Executive Director of Student Housing is responsible for the visionary and strategic leadership in the planning, operation and management of the UC Irvine Student Housing department, which serves 9000 residents in six residential communities covering 92 acres and 2,200,000 ASF.
Fiscal management includes the generation of income sufficient to cover all costs, including debt management, adequate funding for capital projects, long-term housing and dining facility maintenance, and renovations. Long-range and short term planning includes coordination of housing facility use and assignments in strategic alignment with university goals. Debt management and long-range financial planning insures fiduciary stewardship of over $100 million. The incumbent also provides room and board services to summer conference groups, off campus referral services, and housing tour and outreach programs.
Salary: Commensurate with experience (MSP IV)
Total Hours: 8-5, M-F
Must be able to work occasional evenings, weekends and special events.
The Executive Director manages Student Housing through a diverse workforce staff of 9 directors and 2 support staff, 240 career FTE, and 300 student staff, and a budget of $108 million.
Specific responsibilities include developing programmatic initiatives, budgeting and fiscal management, human resource management and supervision, management analyses, capital improvements, facilities construction and maintenance, long-range planning, business operations management, student development and programming designed to meet the needs of a broad and diverse campus, designing effective and efficient models, service delivery and processes and participation in system wide committees related to student housing issues.
Additional duties includes indirect supervision of the 4800 beds managed through third party housing located in the East Campus.
SPECIFIC RESPONSIBILITIES AND AUTHORITY
Within established University policies, procedures, programs and budgets, the incumbent is responsible for and has commensurate authority to accomplish the following duties.
FINANCIAL AND BUDGETARY STRATEGIC PLANNING
Responsible for the overall administration of the organization s financial resources including motoring spending patterns in accordance with campus and UC best practices and policies.
Responsible for the development of annual budgets for campus residence halls, apartments, and the Las Lomas faculty-staff apartments. This includes establishing room and board rates, apartment rates, and fees for other services provided to the various communities, while forecasting expenses such as but not limited to, administrative and clerical, maintenance and custodial, student programs, repair and maintenance, information technology, marketing and assignments and utility costs. Approve quarterly reports. Reallocate resources throughout the fiscal year as needed. Working in conjunction with the Associate Vice Chancellor for Student Affairs responsible for long range fiscal planning and projections for Housing.
Provide broad oversight for all of Housings capital planning efforts including forecasting, project design and planning, constituent feedback and needs assessment, communication and internal project management. Work with Design and Construction staff on project development.
Responsible for seven complex operating budgets including, Campus Village Apartments, Mesa Court Residence Halls, Middle Earth Residence Halls, Verano Place Apartments, Palo Verde Apartments, Arroyo Vista Theme Houses, and Las Lomas Faculty/Staff Apartments, in addition to the Housing Administrative Services budget. Total operation budget currently exceeds $83 million. Oversee production of short range (1-5 year) and long-range (5-20 year) forecasts of revenue, expenses, and reserves for the Housing organization. Provide leadership on short and long-range contingency planning, organizational development and operational research in support of financial objectives as needed.
SCOPE OF OPERATIONS
STUDENT DEVELOPMENT AND PROGRAMS
Provides a comprehensive student life program to include student programs and activities based on learning outcomes, student conduct grounded in education, student leadership and governance opportunities for students, and residential living learning communities developed in collaboration with campus partners. Establishes standards for the development and implementation of programs that promote student success. These programs include a wide variety of opportunities designed to create and maintain a quality residential educational experiences for all constituents.
Provide leadership for community planning and analysis related to future housing complexes, including involvement in, site selection, architect selection, design development, contractor selection, establishment of appropriate staffing concepts and selection of professional staff.
Establish and maintain effective automated management systems, including a viable accounts receivable program, an effective residential database management system, and an effective maintenance tracking system.
EVALUATION, ANALYSIS, AND PLANNING
Responsible for the on-going evaluation of housing programs, conducting surveys of the residents; analysis of waiting list movement, demand, and vacancy rates. Responsible for on-going analysis of utility usage, budget expenditures, complex conditions, staffing patterns, and staff effectiveness; responsible for the long range planning of the housing program.
Responsible for the development and execution of a staff development program that addresses the general ongoing training needs of housing employees. In addition to general skill training and development, these areas should specifically focus on the Student Housing values of teamwork, integrity, diversity, leadership, learning, communication, and service.
Assume full scope of responsibility for ensuring unit compliance with federal, state, UC system and campus policies and procedures. Ensure workforce participation in all required training and certification programs. Ensure compliance with all aspects of administrative records management.
Provide high quality service to the conference residents who utilize the residential facilities during the summer.
CUSTOMER SATISFACTIONS AND ASSESSMENTS
Plan and coordinate with Housing management team a marketing program to provide excellent service and establish and evaluate levels of services provided to various customer constituents.
Consult with Housing management team on issues relevant to the delivery of effective, quality, and student-friendly services. Identify assessment tools; develop master plan for the ongoing utilization of tools to assess customer satisfaction, outcomes and indicators of improvements.
Maintain collaborative working relationships with UCOP and other UC counterparts to ensure that campus housing goals are met at all levels.
In conjunction with the Associate Vice Chancellor Student Affairs works with Office of the President, Capital Planning, and Design and Construction Services on the planning of future housing facilities.
Establishes close working relationships with the Ombudsman's office, Dean of Students and Campus Police on issues of discipline and security.
Works closely with the Counseling Center and Health Services to insure smooth referral process housing residents.
Liaison with multiple campus constituents on issues pertaining to housing and residents.
Works closely with American Campus Communities on Housing accommodations and student conduct.
Interacts with campus and outside legal counsel, and at the Office of the President on a regular basis on issues pertaining to residential policy and on contractual issues.
Participates in UCI emergency preparedness as an EOC Logistics team member and as a zone captain for the Housing department.
Partner with Hospitality and Dining Services in serving over 6400 meals per day in three residential dining halls in our student housing communities.
SKILLS, KNOWLEDGE AND ABILITIES:
A Master's degree and or equivalent progressively responsible professional experience in a pertinent area and at least five year experience in housing management or university administrative management.
Demonstrated experience in managing and operating a large administrative unit.
Demonstrated experience in planning and managing a comprehensive budget.
Working knowledge or experience in developing living/learning residential communities and the development of co-curricular programs to promote student success, satisfaction and retention.
Demonstrated and progressively responsible in planning, developing and managing a multi-million dollar budget for a complex, multi-functional unit, program or organization.
Demonstrated skills in problem solving and mediation for diverse populations.
This includes awareness and sensitivity to special interest groups, parents, students, faculty and staff.
Excellent skills with written and oral communications.
Ability to interface at all levels with campus and system-wide officials.
Demonstrated knowledge in business administration and operations.
Experience in building maintenance of housing facilities.
Experience in contract management and negotiations.
Demonstrated innovational skills/knowledge of residential life planning and programming.
Knowledge of conference operations.
Knowledge of the application of technologies that enhance operational effectiveness.
Working knowledge of the operational and long-range goals and policies of the University of California and the UC Irvine campus.
Thorough knowledge of University policies with regard to assessment, administration, allocation, and appropriate use of resources.
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About the University of California, Irvine: Founded in 1965, UCI is the youngest member of the prestigious Association of American Universities. The campus has produced three Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UCI has more than 30,000 students and offers 192 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $5 billion annually to the local economy. For more on UCI, visit www.uci.edu.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.